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Rank
5th
Out of 415

Dana Hotel & Spa

Average Price: $245  
 
Hotel Class:
660 North State Street
Chicago, 60654 View map  
3-Star Hotel Rank: 1 of 73
Average review rating: 4.68
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , Travelocity (24) , TripAdvisor (417) , YahooTravel (2)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 25 comments. 
87% wrote positive comments about manager
The following words were used in comments with Manager:
fantastic (2)   fun (2)   generous (2)   guest (2)   helpful (3)   hotel (7)   incredible (2)   liked (4)   management (25)   night (2)    
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1. I was offered an available suite upgrade with us50.0 per night, but then when i reminded of my elite plus card, the smiling helpful front desk manager was contacted immediately and that was significantly reduced, and i immediately accepted.
"a wonderful stay at Chicago.. " Read full review on TripAdvisor   5/19/2012 Vote      
2. The bellhop boys gave us tips on how to navigate the city and where to go and the concierge manager help my fiancee arrange flowers to be delivered to the room for my birthday.
"Birthday Week at The Dana! " Read full review on TripAdvisor   4/20/2012 Vote      
3. Special thanks to Events Manager, Sandi - a great asset for Dana - who knows how to treat customers and get them back again and again.
"A true haven - once you are in your room " Read full review on TripAdvisor   1/7/2011 Vote      
4. The servers Kristie and Tara were fun, and Megge the manager does a fantastic job, hats off to her.
"5 stars , all the way around ! " Read full review on TripAdvisor   12/23/2010 Vote      
5. Room 2316, absolutely fantastic, hotel incredible, breakfasts phenomenal, views terrific and the staff from the manager to the front desk staff to the bell men and waitresses all top notch, the very best.
"Outstanding Hotel " Read full review on TripAdvisor   7/25/2010 Vote      
6. Doormen were welcoming and friendly, and Tim the concierge manager was amazing.
"My new favorite hotel in Chicago " Read full review on TripAdvisor   10/4/2009 Vote      
7. ' The manager who sounded like he was in his 20s, very inarticulate and unhelpful promised a discount for a future stay which never came into fruition.
"Beautiful hotel with vapid inattentive staff " Read full review on TripAdvisor   5/22/2009 Vote      
8. *****************The manager sent a wonderful reply (and reminded me that the concierge staff names were Tim and Cameron!).
"One of Chicago's best! " Read full review on TripAdvisor   1/5/2009 Vote      
9. After having an argument with the manager they obliged.
"If you want your special Event ruin Book here " Read full review on TripAdvisor   3/6/2012 Vote      
10. We came back to the hotel where we sought out Yolanda,The hotel manager.
"Best Anniversary Yet " Read full review on TripAdvisor   1/4/2012 Vote      
   
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