Peninsula Chicago, Chicago, Staff

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Rank

6th

Out of 415

Peninsula Chicago	Average Price: $573 Check Rates

Hotel Class:

108 East Superior Street

Chicago, 60611 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.48

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (52) bath (33) bathroom (95) bathtub (23) bed (66) bill (9) breakfast (57) check in (32) check out (12) closet (17) complimentary (23) concierge (66) cost (14) deal (19) decor (15) dinner (40) downtown (9) fitness center (11) food (75) front desk (37) gym (26) hotel (560) housekeeping (32) lake (11) lobby (74) location (140) lunch (15) manager (13) massage (14) money (16) pool (60) price (28) rate (34) recommend (33) restaurant (92) room (494) room service (44) service (256) sheets (12) shower (41) spa (78) staff (148) street (29) suite (72) towel (20) tub (31) view (72) walk (15) wireless (9)

Staff

Appears in 148 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
beauty (8) concierge (14) desk (11) excellent (8) food (6) friendly (21) great (14) guest (6) helpful (23) hotel (34) housekeeping (11) liked (9) location (11) need (6) perfect (7) professional (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff bends over backwards to help, the rooms are ample in size and offer everything you could need (including your own dedicated fax line in room).

"Finest Hotel possibly ever " Read full review on TripAdvisor 5/10/2012 Vote

2. The staff is friendly, but not overly so.

"Simply the Best " Read full review on TripAdvisor 5/10/2012 Vote

3. All the staff are amazing, but the concierge staff is BEYOND incredible.

"The *BEST* in Chicago! " Read full review on TripAdvisor 5/8/2012 Vote

4. great stay, spacious rooms, first rate service, friendly staff, good restaurants, specially shanghai terrace.

"Modern, elegant, discreet. Great ambience " Read full review on TripAdvisor 5/3/2012 Vote

5. I think the whole point of this review is not really the hotel because we already know that the property and staff will always be excellent.

"Cant get enough of Peninsula Hospitality(for us and our dog) " Read full review on TripAdvisor 4/29/2012 Vote

6. Aside from that, the staff is as helpful as any other peninsula we've been to.

"Cant get enough of Peninsula Hospitality(for us and our dog) " Read full review on TripAdvisor 4/29/2012 Vote

7. And staff that make you feel like a VIP from the minute you arrive.

"Elegant pampered experience " Read full review on TripAdvisor 4/24/2012 Vote

8. The concierge staff was accommodating provided excellent and very prompt service.

"3 fantastic days in Chicago " Read full review on TripAdvisor 4/24/2012 Vote

9. The concierge staff is excellent and very helpful.

"Chicago " Read full review on TripAdvisor 4/22/2012 Vote

10. The staff was friendly and went out of their way to help me when my key card wasn't working for some reason.

"First Class " Read full review on TripAdvisor 4/12/2012 Vote