Peninsula Chicago, Chicago, Concierge

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Rank

6th

Out of 415

Peninsula Chicago	Average Price: $573 Check Rates

Hotel Class:

108 East Superior Street

Chicago, 60611 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.48

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (52) bath (33) bathroom (95) bathtub (23) bed (66) bill (9) breakfast (57) check in (32) check out (12) closet (17) complimentary (23) concierge (66) cost (14) deal (19) decor (15) dinner (40) downtown (9) fitness center (11) food (75) front desk (37) gym (26) hotel (560) housekeeping (32) lake (11) lobby (74) location (140) lunch (15) manager (13) massage (14) money (16) pool (60) price (28) rate (34) recommend (33) restaurant (92) room (494) room service (44) service (256) sheets (12) shower (41) spa (78) staff (148) street (29) suite (72) towel (20) tub (31) view (72) walk (15) wireless (9)

Concierge

Appears in 66 comments.

88% wrote positive comments about concierge

The following words were used in comments with Concierge:
beauty (3) desk (14) dinner (5) driving (4) good (4) great (5) helpful (8) hotel (8) housekeeping (4) incredible (4) need (3) recommend (5) reservation (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge staff was accommodating provided excellent and very prompt service.

"3 fantastic days in Chicago " Read full review on TripAdvisor 4/24/2012 Vote

2. The concierge staff is excellent and very helpful.

"Chicago " Read full review on TripAdvisor 4/22/2012 Vote

3. The concierge recommended 'a nice bar' in the area.

"Just ok but I would never give 5 stars... " Read full review on TripAdvisor 3/13/2012 Vote

4. Excellent concierge service and room service.

"Great location " Read full review on TripAdvisor 1/5/2012 Vote

5. I would especially like to mention the concierge desk, namely Robert and Gianna.

"First Class al the way! " Read full review on TripAdvisor 11/8/2011 Vote

6. Then, it begins--a beautiful arcade/hallway, leading to the concierge and reception, with a continental restaurant serving three meals and afternoon tea and the best Sunday brunch.

"Perhaps the best there is, not just Chicago, but North America. " Read full review on TripAdvisor 10/31/2011 Vote

7. The concierge was extremely helpful.

"Really, what's not to like? " Read full review on TripAdvisor 10/14/2011 Vote

8. The concierge, Robert, greeted me with a huge smile by name even after not seeing him for a few years.

"Unparalleled Service " Read full review on TripAdvisor 9/12/2011 Vote

9. Concierge also very helpful with directions and suggestions.

"Great Location, Great Service, Great Hotel! " Read full review on TripAdvisor 8/1/2011 Vote

10. All in all a great hotel which needs some corrections especially the service of the concierge.

"An oasis in the city " Read full review on TripAdvisor 7/28/2011 Vote