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Rank
6th
Out of 415

Peninsula Chicago

Average Price: $573  
 
Hotel Class:
108 East Superior Street
Chicago, 60611 View map  
5-Star Hotel Rank: 1 of 5
Average review rating: 4.48
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 256 comments. 
94% wrote positive comments about service
The following words were used in comments with Service:
attentive (10)   best (12)   concierge (14)   customer (14)   excellent (33)   exceptional (11)   food (17)   friendly (10)   good (21)   great (27)   hotel (73)   impeccable (15)   location (31)   luxurious (15)   night (12)   perfect (16)    
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1. Overall, I would not recommend The Peninsula, especially when the Ritz or Four Seasons, just a few blocks away, offer similar facilities but greatly superior service.
"5-Star Facility, 3-Star Service " Read full review on TripAdvisor   5/15/2012 Vote      
2. It's definitely the best Luxury Hotel in Chicago & has amazing food, perfect beds, Good service & an incredible location~ Best,Patrick Winkler.
"Amazing! " Read full review on TripAdvisor   5/12/2012 Vote      
3. The overall Service at the hotel is really good- everyone is friendly, but I have come across a few employees that seemed a little on edge- nothing major, but just my overall view.
"Amazing! " Read full review on TripAdvisor   5/12/2012 Vote      
4. However, I have seen more Friendly & engaging service at The Four Seasons- again, just my opinion.
"Amazing! " Read full review on TripAdvisor   5/12/2012 Vote      
5. fabulous nights sleep and courteous service.
"fantastic hotel- great location " Read full review on TripAdvisor   5/8/2012 Vote      
6. Stayed in May 12 stunning , service Superb if expensive Rooms of best quality huge plasma in lounge and small one in bathroomTop clas experience.
"Ultimate luxury " Read full review on TripAdvisor   5/4/2012 Vote      
7. The service was perfect from the bell boys, maids, front desk to concierge.
"Can Peninsula carry over the asian hospitality around the globe? " Read full review on TripAdvisor   5/3/2012 Vote      
8. The concierge staff was accommodating provided excellent and very prompt service.
"3 fantastic days in Chicago " Read full review on TripAdvisor   4/24/2012 Vote      
9. This hotel caters to clients who like I visualized attention that is beyond good customer service.
"Elegant pampered experience " Read full review on TripAdvisor   4/24/2012 Vote      
10. The view cannot be topped, the beds are so comfortable, the rooms are impeccable and the service, over the top.
"Magnificent " Read full review on TripAdvisor   4/23/2012 Vote      
   
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