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OpinionWell
Rank
92nd
Out of 676

Hotel on Rivington

Average Price: $362  
 
Hotel Class:
107 Rivington Street
New York City, 10002 View map  
3-Star Hotel Rank: 29 of 154
Average review rating: 3.65
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (8) , Expedia (10) , TripAdvisor (326) , YahooTravel (7)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 11 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   hotel (7)   management (13)   offers (2)    
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1. As we were waiting in the hotel lobby for our room to be cleaned, we were greeted by the new general manager, Marcanthony.
"Rivington is great after all. " Read full review on TripAdvisor   2/8/2012 Vote      
2. In particular, I'd like to highlight James, the operations manager, for his help ahead of our stay.
"Great hotel in a perfect location - do not stay in midtown! " Read full review on TripAdvisor   8/26/2010 Vote      
3. I was prepared to ask the hotel manager if I can get an upgrade, but upon checking in they offered me an upgrade first thing.
"Amazing unobstructed views of the beautiful city. " Read full review on TripAdvisor   11/20/2011 Vote      
4. We presented these compaints to the manager (after initial check-in staff were completely indifferent) and to be fair she accepted our compaints and offered to waiver the room fee for one night.
"Disgraceful - an Ikea hotel at Conran Store prices. " Read full review on TripAdvisor   5/8/2011 Vote      
5. Unfortunately I left an expensive fountain pen in the room and after multiple attempts to notify the hotel's lost and found department (as well as the hotel manager) I never received a return phone call.
"Modern, hip but customer service is lacking " Read full review on TripAdvisor   2/6/2011 Vote      
6. The general manager placed it in his office for safekeeping.
"Daughter's Last Night before Wedding " Read full review on TripAdvisor   10/3/2009 Vote      
7. Later, after dealing with the front desk and on-call manager, neother of whom made any effort to make my stay better, I was given the General Managers number.
"Terrible!! Valet service ruined my car " Read full review on TripAdvisor   8/23/2009 Vote      
8. On trying to bring it to the attention of the hotel staff, we were snubbed and told that due to the lack of any further vacancies, we would have to contact Manuela Kolb, the manager of Hotel Rivington during our time there.
"What a disaster. A total catastrophe. " Read full review on TripAdvisor   8/20/2007 Vote      
9. However, the staff - from the bartenders at THOR, to the restaurant manager, to the reception desk attendants, to the worst of them all - the god awful woman who arranged a bulk room purchase for a wedding we were there for.
"Worst customer service per $ EVER!!!!! " Read full review on TripAdvisor   11/11/2009 Vote      
10. The next morning we complained again to the hotel manager and he gave us a discount.
"mixed feelings " Read full review on TripAdvisor   8/12/2008 Vote      
   
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