Hotel Mela, New York City, Service

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Rank

52nd

Out of 676

Hotel Mela	Average Price: $345 Check Rates

Hotel Class:

120 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 24 of 106
Average review rating: 4.18

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (857)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (49) bar (78) bath (49) bathroom (229) bed (281) bill (24) breakfast (143) charge (29) check in (102) check out (24) checkout (16) closet (33) complimentary (37) concierge (55) cost (34) deal (87) decor (57) dinner (43) discount (29) food (72) front desk (142) gym (20) hotel (1877) housekeeping (43) lobby (120) location (722) lunch (17) manager (39) mini bar (24) minibar (24) mini-bar (14) money (42) parking (15) pillow (48) price (159) rate (94) recommend (183) restaurant (215) room (1883) room service (32) service (218) shower (117) staff (618) street (188) suite (49) towel (33) value (90) view (97) walk (168) wireless (59)

Service

Appears in 218 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (25) customer (21) desk (10) excellent (32) food (13) free (8) friendly (18) good (24) great (47) helpful (14) hotel (60) location (25) need (10) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everything was modern and clean, and our room attendant, Amy, gave excellent service, as did all the staff.

"Perfect! " Read full review on TripAdvisor 5/19/2012 Vote

2. Service was great, the room price included breakfast at the restaurant next door (which was very good) every day, and a ticket for a drink at the bar next door.

"Great location, friendly helpful staff all at a great price " Read full review on TripAdvisor 5/19/2012 Vote

3. Stayed here for two nights, great location, great service.

"Nice clean hotel " Read full review on TripAdvisor 5/17/2012 Vote

4. I thank Hotel Mela for a wonderful stay and with excellent customer service.

"A Birthday get away in New York! " Read full review on TripAdvisor 5/14/2012 Vote

5. This hotel was perfect in terms of location and service.

"Cute hotel in a great location " Read full review on TripAdvisor 4/27/2012 Vote

6. that's excellent service.

"Great Location and Personalized Service " Read full review on TripAdvisor 4/26/2012 Vote

7. The service at the restaurant was outstanding, has an Italian touch.

"Location! Location!! Nice Hotel! " Read full review on TripAdvisor 4/25/2012 Vote

8. Great location, great service, clean.

"Great hotel " Read full review on TripAdvisor 4/25/2012 Vote

9. The service at this restaurant was outstanding.

"Fabulous.... " Read full review on TripAdvisor 4/24/2012 Vote

10. Hotel Mela excels in service, location and hospitality.

Read full review on TripAdvisor 4/24/2012 Vote