The Mercer Hotel, New York City, Staff

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Rank

288th

Out of 676

The Mercer Hotel	Average Price: $582 Check Rates

Hotel Class:

147 Mercer Street

New York City, 10012 View map

4-Star Hotel Rank: 84 of 106
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (103) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (1) bar (19) bargain (1) bath (10) bathroom (21) bathtub (6) bed (22) bill (5) breakfast (20) charge (5) closet (3) complimentary (3) concierge (4) cost (2) decor (4) dinner (12) discount (2) downtown (9) food (25) front desk (12) gym (5) hotel (124) housekeeping (4) lobby (33) location (38) lunch (3) manager (3) mini bar (3) mini-bar (3) money (4) patio (2) pillow (3) price (12) recommend (11) restaurant (38) room (142) room service (7) service (50) sheets (4) shower (10) spa (2) staff (58) street (18) suite (9) towel (2) tub (11) value (2) view (7) walk (4)

Staff

Appears in 58 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (5) bar (3) desk (4) fantastic (3) friendly (12) great (8) helpful (15) high (3) hotel (14) housekeeping (3) lobby (3) location (4) need (3) rude (3) service (3) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel service is impeccable - the staff is completely attentive to your needs.

"Mercer gets better and better. Shhhhhh... " Read full review on TripAdvisor 5/3/2012 Vote

2. The hotel staff is fantastic, helpful and well informed about what is going on in New York.

"great Stay " Read full review on TripAdvisor 4/21/2012 Vote

3. Great location, cosy lobby/bar, helpful staff,in the middle of SoHo, fantastic cocktails, good food, great rooms.

"Splendid! " Read full review on TripAdvisor 1/20/2012 Vote

4. The staff were friendly and helpful, and gave us an upgrade.

"Excellent hotel " Read full review on TripAdvisor 1/15/2012 Vote

5. Staff is great and very helpful and you really feel at home.

"Best place to stay in Manhattan " Read full review on TripAdvisor 8/2/2011 Vote

6. They have a very high maintenance clientele and the staff was responsive and handled any issues with grace and poise.

"I had very high expectations....and they delivered! " Read full review on TripAdvisor 7/30/2011 Vote

7. I just find it a relaxing place to stay because it's not stuffed or pretentious and the staff never let up in trying to make you comfy.

"Undeniably cool " Read full review on TripAdvisor 11/5/2010 Vote

8. We highly recommend it, and kudos go to the staff, particularly housekeeping.

"Impeccable Standards " Read full review on TripAdvisor 5/21/2010 Vote

9. All the staff are courteous and polite.

"Lovely Mercer Hotel, just one glitch! " Read full review on TripAdvisor 1/4/2010 Vote

10. The check-in staff was extremely helpful and courteous.

"Chic & Comfy - One of the very best in NYC " Read full review on TripAdvisor 10/19/2009 Vote