The Westin Seattle, Seattle, Service

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OpinionWell
Rank

14th

Out of 267

The Westin Seattle	Average Price: $127 Check Rates

Hotel Class:

1900 5th Avenue

Seattle, 98101 View map

4-Star Hotel Rank: 9 of 20
Average review rating: 3.88

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (94) , MyTravelGuide (1053) , Priceline (1910) , Travelocity (15) , TripAdvisor (1077) , YahooTravel (80)

SAFE TO BOOK ? (5/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (107) bar (163) bath (40) bathroom (287) bed (610) breakfast (171) charge (122) check in (231) check out (41) concierge (257) cost (121) deal (124) decor (48) dinner (63) downtown (488) fee (72) food (188) front desk (223) gym (64) hot tub (37) hotel (2471) housekeeping (77) lobby (417) location (1397) manager (46) money (56) parking (545) pillow (54) pool (241) price (292) rate (164) recommend (162) restaurant (384) room (2905) room service (106) service (517) sheets (51) shower (185) staff (887) street (186) suite (51) to park (46) towel (48) valet (116) valet parking (61) value (77) view (1159) walk (374) waterfront (46) wireless (128)

Service

Appears in 517 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (34) comfortable (22) concierge (41) customer (56) desk (35) excellent (54) friendly (34) good (66) great (111) hotel (102) internet (26) lobby (23) location (64) nice (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was very impressed with his customer service and was very excited to have some more space.

"Mothers Day Escape " Read full review on TripAdvisor 5/17/2012 Vote

2. Great service.

"Great for a weekend trip " Read full review on TripAdvisor 5/16/2012 Vote

3. It was impressive to know that security is sharp and aware but still has good customer service skills.

"Great for a weekend trip " Read full review on TripAdvisor 5/16/2012 Vote

4. I used concierge service once and they were very helpful as well.

"Great room and location " Read full review on TripAdvisor 5/12/2012 Vote

5. The hotel restaurants and customer service are excellent.

"Great Hotel and perfect location! " Read full review on TripAdvisor 5/11/2012 Vote

6. The service was excellent and the bed was fantastic.

"Great Hotel in Central Location " Read full review on TripAdvisor 5/4/2012 Vote

7. So, my rating is based largely on the great location, helpful service and adequacy of the room.

"Perfect location, pleasant rooms, good service especially with a discounted price " Read full review on TripAdvisor 4/22/2012 Vote

8. Beautiful rooms, property, very friendly service (checked us in early), valet staff was out-of-this-world.

"Beautiful! " Read full review on TripAdvisor 4/19/2012 Vote

9. Room setup and service was great.

"Great Hotel and Location; Poor Pool/Exercise Area " Read full review on TripAdvisor 4/14/2012 Vote

10. Service is warm and welcoming, public spaces are nice, conference space and service are good.

"Excellent business/conference hotel. " Read full review on TripAdvisor 3/29/2012 Vote