The Sorrento Hotel, Seattle, Staff

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Rank

22nd

Out of 267

The Sorrento Hotel	Average Price: $155 Check Rates

Hotel Class:

900 Madison Street

Seattle, 98104 View map

4-Star Hotel Rank: 13 of 20
Average review rating: 4.23

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Priceline (63) , Travelocity (6) , TripAdvisor (264) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (26) bar (55) bath (8) bathroom (58) bed (76) breakfast (33) charge (10) check in (33) check out (6) closet (13) complimentary (19) concierge (73) cost (13) deal (9) decor (18) dinner (41) downtown (75) fee (10) food (68) front desk (34) hotel (582) housekeeping (5) lobby (43) location (85) lunch (14) manager (7) neighborhood (8) parking (30) pillow (29) price (40) rate (16) recommend (57) restaurant (95) room (417) room service (7) service (185) sheets (6) shower (20) shuttle (12) staff (252) street (39) suite (83) towel (5) valet (32) valet parking (22) value (11) view (19) walk (66) waterfront (11) wireless (12)

Staff

Appears in 252 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (12) attentive (14) excellent (13) extremely (12) friendly (63) great (28) helpful (57) hotel (63) most (13) nice (13) professional (12) welcoming (11) wondering (17)

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1. Even though this was a great hotel, with great staff, great location, the parking would be the factor that would cause me to pick another hotel.

"High 1920's style hotel, comfortable, but a bit pricey in parking! " Read full review on TripAdvisor 5/20/2012 Vote

2. Really friendly staff.

"The Sorrento Hotel - classic, elegant and memorable " Read full review on TripAdvisor 5/10/2012 Vote

3. All staff was helpful and friendly.

"Excellent front staff! " Read full review on TripAdvisor 4/26/2012 Vote

4. Not only is the hotel itself amazing- beautiful rooms and historic charm- the staff was impeccable.

"Wonderful hotel " Read full review on TripAdvisor 4/19/2012 Vote

5. In particular, the concierge staff gave exceptional advice and were very pleasant.

"Wonderful hotel " Read full review on TripAdvisor 4/19/2012 Vote

6. The hotel is marvelous but what really makes the stays wonderful is the attentive staff.

"The place to be pampered! " Read full review on TripAdvisor 4/18/2012 Vote

7. The staff was attentive and friendly.

"Old Style Charm " Read full review on TripAdvisor 4/15/2012 Vote

8. The staff was great, starting off with the concierge who let us know before we arrived that a hotel car was available to pick us up at the ferry, saving us the cost of a taxi.

"Great Staff " Read full review on TripAdvisor 4/3/2012 Vote

9. Very friendly and helpful front desk staff made sure everything was satisfactory.

"Great Staff " Read full review on TripAdvisor 4/3/2012 Vote

10. The valet and desk staff are all very professional and helpful.

"Vintage Beauty " Read full review on TripAdvisor 3/21/2012 Vote