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OpinionWell
Rank
22nd
Out of 267

The Sorrento Hotel

Average Price: $155  
 
Hotel Class:
900 Madison Street
Seattle, 98104 View map  
4-Star Hotel Rank: 13 of 20
Average review rating: 4.23
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Priceline (63) , Travelocity (6) , TripAdvisor (264) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 34 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (2)   clerk (3)   concierge (10)   desk (35)   friendly (3)   great (2)   helpful (5)   hotel (4)   housekeeping (3)    
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1. Very friendly and helpful front desk staff made sure everything was satisfactory.
"Great Staff " Read full review on TripAdvisor   4/3/2012 Vote      
2. The staff is just wonderful and always accommodating from the front desk to housekeeping.
"What a hotel should be " Read full review on TripAdvisor   1/25/2012 Vote      
3. The front desk and bell staff were superb.
"Excellent hotel with a superb staff. " Read full review on TripAdvisor   1/18/2012 Vote      
4. The front desk staff was friendly.
"Great Hotel, Great Service - I will stay at the Sorrento again " Read full review on TripAdvisor   1/18/2012 Vote      
5. The front desk and concierge were so attentive to our requests, the bartenders were awesome, and the staff throughout the hotel were just the nicest, day or night.
"Boutique service, elegant charm " Read full review on TripAdvisor   11/13/2011 Vote      
6. The tall dark haired front desk clerk was fabulous, very kind and helpful.
"A family member was suddenly taken ill and sent to Harborview Hospital " Read full review on TripAdvisor   10/14/2011 Vote      
7. We chose to spend our 12th anniversary here Jackie at the front desk was wonderful as we checked in and upon reaching our Junior Suite room we were delighted to find a bottle of white wine waiting for us compliments of the hotel (not something we had ordered) - now that's classy.
"Romantic Hotel " Read full review on TripAdvisor   10/10/2011 Vote      
8. After traveling all day across from the east coast, I was met at the door with a smiling face and at the front desk with courtesy a smile and efficiency.
"A Great Stay " Read full review on TripAdvisor   9/21/2011 Vote      
9. The staff - the concierge, front desk and everyone we encountered was friendly and helpful and went above/beyond to ensure the guests were happy.
"Our favorite hotel in Seattle " Read full review on TripAdvisor   7/23/2011 Vote      
10. The front desk acted like they were happy to see us and always said hello when we went past them.
"Everything was Excellent " Read full review on TripAdvisor   6/23/2011 Vote      
   
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