The Sorrento Hotel, Seattle, Service

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Rank

22nd

Out of 267

The Sorrento Hotel	Average Price: $155 Check Rates

Hotel Class:

900 Madison Street

Seattle, 98104 View map

4-Star Hotel Rank: 13 of 20
Average review rating: 4.23

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Priceline (63) , Travelocity (6) , TripAdvisor (264) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (26) bar (55) bath (8) bathroom (58) bed (76) breakfast (33) charge (10) check in (33) check out (6) closet (13) complimentary (19) concierge (73) cost (13) deal (9) decor (18) dinner (41) downtown (75) fee (10) food (68) front desk (34) hotel (582) housekeeping (5) lobby (43) location (85) lunch (14) manager (7) neighborhood (8) parking (30) pillow (29) price (40) rate (16) recommend (57) restaurant (95) room (417) room service (7) service (185) sheets (6) shower (20) shuttle (12) staff (252) street (39) suite (83) towel (5) valet (32) valet parking (22) value (11) view (19) walk (66) waterfront (11) wireless (12)

Service

Appears in 185 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
comfortable (8) concierge (8) customer (15) excellent (16) food (16) free (8) friendly (10) great (36) hotel (56) liked (9) love (8)

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1. The famous fireside lounge is a great place for a nightcap or an afternoon read- and again I felt no snobbery, just excellent service and world class ambience.

"Friendliest Staff Ever " Read full review on TripAdvisor 5/19/2012 Vote

2. The service was wonderful, the setting was very high class and the drinks were terrific.

"Fabulous boutique hotel " Read full review on TripAdvisor 5/14/2012 Vote

3. With an outstanding service of the front staff, we will return for our next trip to the US.

"Excellent front staff! " Read full review on TripAdvisor 4/26/2012 Vote

4. This is a true gem, understated elegance and professional warm genuine service.

"1st Class service in beautiful hotel " Read full review on TripAdvisor 3/27/2012 Vote

5. The service was very friendly and accommodating.

"Can't wait to come back " Read full review on TripAdvisor 3/21/2012 Vote

6. The car service they offer was a great help.

"Old world charm, new world service " Read full review on TripAdvisor 2/25/2012 Vote

7. Wireless internet service was free and had a very fast connection.

"Old world charm, new world service " Read full review on TripAdvisor 2/25/2012 Vote

8. The service was fantastic, the decor charming, the prices very reasonable.

"Wonderful and charming hotel " Read full review on TripAdvisor 1/20/2012 Vote

9. I can highly recommend this hotel to any traveler looking for a great European style hotel that is neat, clean and has excellent service.

"Excellent hotel with a superb staff. " Read full review on TripAdvisor 1/18/2012 Vote

10. The service was the best we have experienced.

"Wonderful experience. " Read full review on TripAdvisor 12/30/2011 Vote