The Sorrento Hotel, Seattle, Room Service

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Rank

22nd

Out of 267

The Sorrento Hotel	Average Price: $155 Check Rates

Hotel Class:

900 Madison Street

Seattle, 98104 View map

4-Star Hotel Rank: 13 of 20
Average review rating: 4.23

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Priceline (63) , Travelocity (6) , TripAdvisor (264) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 7 comments.

100% wrote positive comments about room service

The following words were used in comments with Room service:
fast (2) friendly (3) good (4) helpful (2) hotel (5) ice (2) internet (2) lighting (2) menu (2) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They hid the fridge in faux-drawers under the TV, and I missed it until I checked out!no wonder there were no ice machines (you ring to reception for ice) Room service menu looks good, if you need it, and my friends said it was very good.

"Charming, European-style Hotel " Read full review on TripAdvisor 11/9/2011 Vote

2. In addition, in terms of the really important things in a hotel -- comfortable bedding, clean and well-appointed guest rooms, concierge services, on-site dining (the Hunt Club), room service, Internet access, prompt and accurate reservations and check-in -- they are the hotel that I use as a benchmark against which to compare other hotels.

"A Home Away From Home " Read full review on TripAdvisor 6/10/2011 Vote

3. The front desk, town car driver, and room service were also outstanding.

"Excellent customer service! " Read full review on TripAdvisor 5/12/2011 Vote

4. Trying to get room service of any kind took a while but everyone was friendly and helpful.

"Not as great as I had hoped " Read full review on TripAdvisor 10/29/2009 Vote

5. My only negative thoughts about the hotel was the $100+ holding charge for 'incidentals', the fact that the bathrooms didn't have curtains to help block out some of the light that came in [don't panic, the windows were fogged and you couldn't see in or out], and with being on the 6th floor [or perhaps the time of night], the water ran luke warm in the shower, and the cost of room service when it comes to in-room dining.

"High 1920's style hotel, comfortable, but a bit pricey in parking! " Read full review on TripAdvisor 5/20/2012 Vote

6. My only suggestion for the hotel is to offer some vegan meal options on their room service menu.

"My stay was pure perfection start to finish! " Read full review on TripAdvisor 2/19/2012 Vote

7. THE GOOD:Fast check-in/check outFree internet and its fast and consistent (big plus)Pretty in old-fashioned way Very good food in restaurant/room service (but limited selection)Tea maker in room makes excellent tea (loved it)Friendly staff in each departmentBed was decent and lighting in room was goodGood bath productsTHE BAD:And they seriously need to work on the water situation.

"2nd visit went okay but still not my first pick " Read full review on TripAdvisor 10/22/2008 Vote