La Quinta Inn Manhattan-Midtown, New York City, Manager

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Rank

127th

Out of 676

La Quinta Inn Manhattan-Midtown	Average Price: $250 Check Rates

Hotel Class:

17 West 32Nd Street

New York City, 00000 View map

3-Star Hotel Rank: 43 of 154
Average review rating: 2.78

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (1) , MyTravelGuide (43) , TripAdvisor (350) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 55 comments.

40% wrote positive comments about manager

The following words were used in comments with Manager:
generous (12) helpful (5) hotel (24) liked (3) management (58) penalty (2) personable (5) phone (3) refund (3) rude (3) staff (6) taxi (2) upgraded (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This still was insulting considering that the manager made us wait, they acted like we exaggerating the situation.

"Room Flooded, Management reation was "No Big Deal" " Read full review on TripAdvisor 5/19/2012 Vote

2. I explained to the manager that I had contacted La Quinta regarding the card and showed the email response.

"Not good " Read full review on TripAdvisor 6/14/2011 Vote

3. If not for the manager, I would say that this is an excellent hotel;otherwise, very, very good would have to suffice.

"Great Hotel- Ill-Mannered Manager " Read full review on TripAdvisor 12/12/2010 Vote

4. We were really impressed with the costumer service since the manager went well out of his way to help us.

"Great customer service " Read full review on TripAdvisor 12/10/2010 Vote

5. However, when we phoned from Europe on our return, the hotel manager did a great job at looking into our query and we were refunded the first payment on our credit card.

"Great customer service " Read full review on TripAdvisor 12/10/2010 Vote

6. Given that no hotel in manhattan is 'great' value for money, the La Quinta I stayed in last month won me over through it's amazing location [200 meters from Penn Station and almost in the empire State building] - and more so for the reasonable and helpful attitude of the manager and staff.

"Supremely located hotel with fantastically helpful staff in epicentre of NYC " Read full review on TripAdvisor 6/15/2010 Vote

7. Alim, the manager, was very accomodating and made our stay enjoyable.

"Great Service....Nice Room. " Read full review on TripAdvisor 5/4/2010 Vote

8. The manager also accomodated a special request which was very nice.

"Great room and service " Read full review on TripAdvisor 4/20/2010 Vote

9. However, the desk clerk and manager gave me a free upgrade so that I could get into a nonsmoking room.

"Not luxurious but more than adequate " Read full review on TripAdvisor 4/8/2010 Vote

10. During the whole ordeal staff and the General manager conducted themselves in a profesional maner and I certainly believe that a good hotel is run only by capable people.

"Pro active general manager " Read full review on TripAdvisor 9/30/2009 Vote