O'Keefe Plaza Hotel, New Orleans, Manager

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Rank

95th

Out of 427

O'Keefe Plaza Hotel	Average Price: $100 Check Rates

Hotel Class:

334 O'Keefe Avenue

New Orleans, 70112 View map

5-Star Hotel Rank: 6 of 15
Average review rating: 2

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (102) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Manager

Appears in 35 comments.

25% wrote positive comments about manager

The following words were used in comments with Manager:
free (2) hotel (8) management (39) night (4) problem (2) reservation (2) rude (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not an easy feat, and certainly not the kind of trouble we would voluntarily go through just to 'get a free room' as the manager surmised.

"A BEDBUG bachelorette weekend. Stay here at your own risk! " Read full review on TripAdvisor 4/20/2012 Vote

2. The manager never responded to my voice mails and I was only allowed to deal with the assistant manager who apparently thought we were friends and make a joke about my name calling me Guadalupe which I find to be offensive.

"Locked in for Life!!! " Read full review on TripAdvisor 2/4/2008 Vote

3. The manager I originally booked was very helpful and she made me feel very welcome.

"Hotel from hell!!!!!! " Read full review on TripAdvisor 11/11/2007 Vote

4. the manager refused to come to the desk.

"Worst Hotel I've ever -- TRIED -- to Stay at. They canceled my room! " Read full review on TripAdvisor 5/13/2012 Vote

5. Manager did not answer the 3 emails I sent prior to arrival about rates etc. At $60 or $75 it is a very good value.

"so so " Read full review on TripAdvisor 2/19/2012 Vote

6. Based on the amount of bad reviews on here and our experience, I'd be surprised if any form of training was properly provided or kept up to date or if the hotel owner/manager even oversees the hotel personally or just replies on staff communication.

"Free wi-fi the only good thing about this 'hotel' " Read full review on TripAdvisor 1/3/2012 Vote

7. When we stopped by around 6 there was nothing set up and when we inquired the manager managed to find a beer for my husband and the bottom of a bottle of wine for me.

"Disappointed But OK Too " Read full review on TripAdvisor 6/15/2011 Vote

8. I thought for sure I was just speaking to a night time or day-time manager, so when I asked to speak to the owner, he said he was the owner.

"The owner/manager is a absolutely the rudest businessman I have ever experienced! " Read full review on TripAdvisor 5/23/2011 Vote

9. The front desk clerk lied to all of us that the manager was in a meeting until we pointed out that we could see him sitting in the back office.

"Bunch of Rude Crooks " Read full review on TripAdvisor 5/17/2011 Vote

10. For two days that I was still staying in the hotel, I tried to get a hold of the hotel's manager Mr.

"Stealing cleaning crew, unresponsive management, untidy rooms " Read full review on TripAdvisor 3/20/2011 Vote