Hyatt Place San Antonio/Riverwalk, San Antonio, Service

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Rank

30th

Out of 504

Hyatt Place San Antonio/Riverwalk	Average Price: $195 Check Rates

Hotel Class:

601 South Street Mary's Street

San Antonio, 78205 View map

4-Star Hotel Rank: 17 of 32
Average review rating: 4.09

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (139) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (14) bar (24) bath (6) bathroom (47) bed (36) breakfast (100) cable (3) charge (12) check in (9) check out (5) closet (7) complimentary (14) cost (12) decor (6) dinner (5) downtown (17) fee (6) fitness center (4) food (24) front desk (17) hotel (293) lobby (26) location (69) manager (8) neighborhood (3) parking (72) pillow (6) pool (27) price (21) rate (10) recommend (19) restaurant (42) room (228) room service (7) service (30) sheets (5) shower (13) staff (84) street (27) suite (13) to park (6) towel (5) tub (6) valet (5) value (16) view (33) walk (119) walk in (4) wireless (5)

Service

Appears in 30 comments.

94% wrote positive comments about service

The following words were used in comments with Service:
clean (2) cleanliness (2) customer (4) excellent (3) friendly (3) good (4) great (3) hotel (12) most (2) nice (3) positive (2) quality (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only positive I can share is the good service given by the gallery hosts.

"The Worst Hyatt... " Read full review on TripAdvisor 5/8/2012 Vote

2. The service staff were extremely friendly and I'm sure would've taken care of any needs we had, if we had any.

"First time...but won't be my last " Read full review on TripAdvisor 2/19/2012 Vote

3. Her customer service skills was marvelous.

"The employees made our NYE the best ever!!! " Read full review on TripAdvisor 1/2/2012 Vote

4. Hotel service was excellent.

"Hyatt Place on the Riverwalk - San Antonio, TX " Read full review on TripAdvisor 12/9/2011 Vote

5. Service personnel extremely helpful and positive.

"Good value if you get a deal " Read full review on TripAdvisor 10/6/2011 Vote

6. The staff at the hotel is ALWAYS accommodating and goes out of their way to deliver great service, something you'd expect with the Hyatt name.

"Solid hotel with very accommodating staff " Read full review on TripAdvisor 7/26/2011 Vote

7. Two negatives: (1) Parking is expensive - valet parking is $33, self parking is $23; and (2) breakfast room service doesn't start until 6:30 a.m. The service at this hotel was very nice -- efficient front desk staff, polite and speedy valet parking, concierge who got me last minute dinner reservations.

"Very Nice, Great Location " Read full review on TripAdvisor 6/30/2011 Vote

8. The hotel is very clean, has nice service, big rooms (except for the bathroom), and free breakfast.

"Nice hotel, big rooms, a little from the main area though " Read full review on TripAdvisor 6/6/2011 Vote

9. The service was excellent and staff all very friendly.

"Loved the location " Read full review on TripAdvisor 4/27/2011 Vote

10. We just spent the weekend there and was very impressed with the service & cleanliness of the hotel.

"Relaxing, quite, clean stay right on the River! " Read full review on TripAdvisor 1/24/2011 Vote