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Rank
30th
Out of 504

Hyatt Place San Antonio/Riverwalk

Average Price: $195  
 
Hotel Class:
601 South Street Mary's Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 17 of 32
Average review rating: 4.09
OpinionWell Value Index: 4
Traveler reviews analyzed: TripAdvisor (139) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 17 comments. 
87% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   helpful (5)   hotel (4)   nice (2)   order (2)   park (4)   phone (4)    
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1. When we arrived, a wonderful young lady at the front desk, Stephanie Ford, was super sweet, but there was a small issue since we booked so late.
"The employees made our NYE the best ever!!! " Read full review on TripAdvisor   1/2/2012 Vote      
2. Two negatives: (1) Parking is expensive - valet parking is $33, self parking is $23; and (2) breakfast room service doesn't start until 6:30 a.m. The service at this hotel was very nice -- efficient front desk staff, polite and speedy valet parking, concierge who got me last minute dinner reservations.
"Very Nice, Great Location " Read full review on TripAdvisor   6/30/2011 Vote      
3. The front desk staff is terrific - friendly, warm, helpful, and very accommodating.
"Friendly, laid back, on the beautiful Riverwalk, and a GREAT value " Read full review on TripAdvisor   6/3/2010 Vote      
4. Front desk attendants are very friendly and helpful with directions, restaurant recommendations, even assisting with delivery orders.
"Clean, Spacious, and Welcoming " Read full review on TripAdvisor   1/12/2010 Vote      
5. First, the front desk employes are SUPER nice.
"Great service, nice hotel for a good price " Read full review on TripAdvisor   10/13/2009 Vote      
6. Lorrie at the front desk was very helpful with directions and good restaurants.
"Awesome Weekend " Read full review on TripAdvisor   9/21/2009 Vote      
7. We didn't want to order the 8" 8$ pizza from room service and with no phone book in the room, we called to the front desk to get a delivery place number and they were happy to oblige.
"Great location, great hotel " Read full review on TripAdvisor   8/1/2009 Vote      
8. Often a call to the front desk went unanswered, and sometimes you couldn't find a person at the front desk for help.
"Great hotel, good location " Read full review on TripAdvisor   10/30/2008 Vote      
9. The front desk staff were very helpful.
"loved it " Read full review on TripAdvisor   6/17/2008 Vote      
10. Instead of a sequestered front desk with employees that do nothing but hand you your room keys, this hotel has a combination front desk (aka 'the gallery) with a miniature deli/bakery/coffee bar all rolled into one.
"First experience with a Hyatt Place -- and surprisingly impressed " Read full review on TripAdvisor   4/3/2010 Vote      
   
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