Fairmont Heritage Place, Ghirardelli Square, San Francisco, Staff

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OpinionWell
Rank

16th

Out of 493

Fairmont Heritage Place, Ghirardelli Square	Average Price: $498 Check Rates

Hotel Class:

900 North Point

San Francisco, 94109 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 4.88

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (1) , TripAdvisor (170)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (11) bar (16) bath (13) bathroom (32) beach (5) bed (27) breakfast (90) charge (6) check in (16) complimentary (51) concierge (37) cost (8) deal (5) decor (6) dinner (9) downtown (7) fitness room (4) food (14) front desk (9) gym (4) hotel (263) housekeeping (13) lobby (13) location (102) lunch (4) manager (5) money (6) patio (10) pillow (6) price (11) rate (8) recommend (25) restaurant (69) room (179) room service (7) service (105) sheets (8) shower (20) spa (5) staff (119) street (31) suite (55) towel (6) tub (9) value (6) view (114) walk (33) walk in (5) wireless (4)

Staff

Appears in 119 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (6) amazed (8) arrival (6) car (8) concierge (13) desk (8) extremely (8) free (6) friendly (27) great (10) helpful (42) hotel (21) location (9) nice (7) pleasant (6) professional (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was impeccable.

"Great Stay " Read full review on TripAdvisor 5/15/2012 Vote

2. The staff is very friendly and helpful.

"Outstanding In Every Way " Read full review on TripAdvisor 4/22/2012 Vote

3. Service from all the staff was impeccable - the concierge staff went out of their way to help us with tours and the courtesy car drivers were without exception friendly and helpful.

"Excellent all round hotel - so much to like " Read full review on TripAdvisor 4/17/2012 Vote

4. Staff were helpful and friendly.

"Location, comfort and style - 100% " Read full review on TripAdvisor 4/12/2012 Vote

5. The location and views were amazing and the staff was among the best we have ever encountered.

"Great Hotel, Great Rooms, Great Location! " Read full review on TripAdvisor 4/12/2012 Vote

6. I cannot say anything bad about this hotel or the staff.

"Awesome!! " Read full review on TripAdvisor 4/9/2012 Vote

7. The staff helped made the reservation for us and our kids had a great time with the entertaining chef.

"Wonderful start to our USA vacation! " Read full review on TripAdvisor 4/7/2012 Vote

8. The hotel staff was careful to remind us that the car service was first come, first served, but we never had a problem getting a ride whenever we needed one, which was several times over the course of our 3-day stay.

"Spectacular Accommodations " Read full review on TripAdvisor 3/28/2012 Vote

9. The hotel staff were all incredibly friendly and helpful.

"Spectacular Accommodations " Read full review on TripAdvisor 3/28/2012 Vote

10. The concierge staff was super helpful, as were the drivers.

"A wonderful location to explore San Francisco & stay in style " Read full review on TripAdvisor 3/28/2012 Vote