Hilton Orlando Resort Lake Buena Vista, Orlando, Service

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Rank

30th

Out of 543

Hilton Orlando Resort Lake Buena Vista	Average Price: $162 Check Rates

Hotel Class:

1751 HOTEL PLAZA Boulevard Lake Buena Vista

Orlando, 32830 View map

0-Star Hotel Rank: 6 of 204
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (25) , TripAdvisor (672)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (42) bar (115) bathroom (148) bed (141) bill (26) breakfast (275) charge (70) check in (100) complimentary (27) concierge (71) cost (64) deal (40) decor (27) dinner (48) downtown (507) fee (54) food (191) front desk (113) gym (27) hot tub (46) hotel (1724) housekeeping (49) lobby (132) location (315) lunch (23) manager (44) money (57) parking (224) pillow (37) pool (391) price (182) rate (89) recommend (86) restaurant (269) room (1222) room service (43) service (342) shower (47) shuttle (252) staff (322) street (163) suite (106) to park (27) towel (65) tub (20) valet (41) value (54) view (111) walk (191) wireless (24)

Service

Appears in 342 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (22) customer (20) desk (13) downtown (16) excellent (30) food (26) free (24) good (39) great (49) hotel (99) nice (27)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Think utilitarian but functional, blemished but serviceable, bland but convenient.

"Good location ;average accommodations. " Read full review on TripAdvisor 5/19/2012 Vote

2. They used the spa and said the service was Outstanding.

"Perks include extra magic hours " Read full review on TripAdvisor 5/18/2012 Vote

3. There was a server in the bar (which made a great martini) who was outstanding in her service skills.

"Friendly Service in an OK hotel " Read full review on TripAdvisor 5/8/2012 Vote

4. We were very impressed with the shuttle service to the parks (complimentary).

"A Great stay " Read full review on TripAdvisor 4/30/2012 Vote

5. The service was great.

"Most cost-effective hotel in the zone, children friendly " Read full review on TripAdvisor 4/17/2012 Vote

6. many budget hotels offer free internet service so i don't really understand why this hotel does not.

"a bit disappointing " Read full review on TripAdvisor 4/12/2012 Vote

7. the room was clean and serviceable but not exceptional.

"a bit disappointing " Read full review on TripAdvisor 4/12/2012 Vote

8. The service was excellent.

"Do not stay here if you are accustomed to nice hotels & spend your Hilton points elsewhere " Read full review on TripAdvisor 4/9/2012 Vote

9. We ate dinner in the lounge one night and the food was good and our service was great.

"Great Location For Teens & 20- and 30-somethings " Read full review on TripAdvisor 3/27/2012 Vote

10. Free bus service made the trip easy (yes, there were others on the bus, and small tired children; this is Disney World, after all).

"Good convention hotel -- nice being close to Disney " Read full review on TripAdvisor 3/26/2012 Vote