Hilton Orlando Resort Lake Buena Vista, Orlando, Front Desk

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Rank

30th

Out of 543

Hilton Orlando Resort Lake Buena Vista	Average Price: $162 Check Rates

Hotel Class:

1751 HOTEL PLAZA Boulevard Lake Buena Vista

Orlando, 32830 View map

0-Star Hotel Rank: 6 of 204
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (25) , TripAdvisor (672)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (42) bar (115) bathroom (148) bed (141) bill (26) breakfast (275) charge (70) check in (100) complimentary (27) concierge (71) cost (64) deal (40) decor (27) dinner (48) downtown (507) fee (54) food (191) front desk (113) gym (27) hot tub (46) hotel (1724) housekeeping (49) lobby (132) location (315) lunch (23) manager (44) money (57) parking (224) pillow (37) pool (391) price (182) rate (89) recommend (86) restaurant (269) room (1222) room service (43) service (342) shower (47) shuttle (252) staff (322) street (163) suite (106) to park (27) towel (65) tub (20) valet (41) value (54) view (111) walk (191) wireless (24)

Front desk

Appears in 113 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) concierge (6) credit (7) desk (116) extremely (5) friendly (17) great (8) helpful (11) hotel (16) housekeeping (8) nice (7) problem (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I returned to the front desk, they corrected it.

"Dirty and rundown - I cancelled my stay for the following month " Read full review on TripAdvisor 5/2/2012 Vote

2. Front desk staff is mostly friendly, pool is clean and well stocked with towels and chairs.

"Newly remodeled...needs more " Read full review on TripAdvisor 4/13/2012 Vote

3. A quick call to the front desk for a new code corrected the problem.

"Great stay " Read full review on TripAdvisor 4/5/2012 Vote

4. I found the front desk welcoming and they explanied where everything was and where my conference was going to be held.

"Nice hotel but no Disney Magic " Read full review on TripAdvisor 3/21/2012 Vote

5. Staff was nice and very attentive in the restaurant, front desk, housekeeping, valet, and breakfast lounge.

"Mediocre place for a Diamond HH guest " Read full review on TripAdvisor 2/20/2012 Vote

6. The front desk staff was efficient and friendly and our room was clean, quiet, with comfortable beds.

"Good Alternative to Disney Hotels " Read full review on TripAdvisor 2/15/2012 Vote

7. Check in was very easy, front desk very friendly, although they promised us a small fridge in the room and we didn't get it.

"Great stay and convenient " Read full review on TripAdvisor 1/14/2012 Vote

8. The front desk and bellman were so friendly and willing to assist , they say hello each time you see them.

"Wonderful Time " Read full review on TripAdvisor 10/29/2011 Vote

9. we stayed here 6/'29-7/3 everything about this place was great from the entrance and front desk staff to the rooms.

"great hotel perfect location " Read full review on TripAdvisor 7/11/2011 Vote

10. Front desk personal was wonderful.

"We loved it and will be back! " Read full review on TripAdvisor 6/26/2011 Vote