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Rank
102nd
Out of 468

Hotel Riu Florida Beach

Average Price: $264  
 
Hotel Class:
3101 COLLINS AVENUE
Miami, 33140 View map  
3-Star Hotel Rank: 53 of 122
Average review rating: 3.19
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (39) , Travelocity (2) , TripAdvisor (151)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 18 comments. 
75% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (3)   helpful (2)   hotel (5)   rude (2)   secure (2)   service (2)   staff (8)   swimming (2)   trip (2)    
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1. Service at front desk was ok except for putting guests in smoking rooms without asking.
"Good hotel on the beach " Read full review on TripAdvisor   6/2/2010 Vote      
2. The main woman at the front desk was really nice, friendly and helpful and she was throughout the trip.
"At 16-years-old, this was a HUGE disappointment. " Read full review on TripAdvisor   8/26/2009 Vote      
3. The staff at the hotel especially the front desk were wonderful checking us in 5 hours early, but that was the high point.
"Tired and isolated " Read full review on TripAdvisor   8/20/2009 Vote      
4. Front Desk lady, like 95% of all hotel staff, spoke incomprehesible English.
"2 star posing as a 4, and failed miserably " Read full review on TripAdvisor   12/27/2007 Vote      
5. After that we wanted to go swimming, I called the front desk from our room to check swimming hours, the man told me 'As long as your not loud and splashing around, it's open 24 hours'.
"Nice lobby, dirty carpet, awful bar. (Longer review) " Read full review on TripAdvisor   7/6/2010 Vote      
6. But when we asked for a bus schedule at the front desk we were told there was not one available.
"Good hotel on the beach " Read full review on TripAdvisor   6/2/2010 Vote      
7. Another reviewer posted about the rude staff at the front desk, but we found it to be anything but.
"Very nice, if dated hotel " Read full review on TripAdvisor   1/25/2010 Vote      
8. Staff at the front desk, housekeeping and F&B outlets are very friendly.
"Excellent value for money " Read full review on TripAdvisor   10/12/2009 Vote      
9. The front desk is very sloppy (bellhop brought the luggage to the wrong room), vending and ice machines only on every other floor, internet only available in the lobby (not on the room), and the pool is very modest.
"Underwhelming, careless and greedy. " Read full review on TripAdvisor   9/8/2009 Vote      
10. My mum and I spoke to one police officer who said "this has been going on for hours, but our calls (he looked at the front desk) were blocked and cancelled when people dialled 911.
"At 16-years-old, this was a HUGE disappointment. " Read full review on TripAdvisor   8/26/2009 Vote      
   
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