Best Western President Hotel Times Square, New York City, Service

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Rank

129th

Out of 676

Best Western President Hotel Times Square	Average Price: $303 Check Rates

Hotel Class:

234 West 48th Street

New York City, 10036 View map

2-Star Hotel Rank: 22 of 144
Average review rating: 3.22

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (97) , MyTravelGuide (125) , Travelocity (3) , TripAdvisor (595) , YahooTravel (37)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (14) bar (61) bath (34) bathroom (165) bathtub (11) bed (232) bill (9) breakfast (94) charge (25) check in (84) check out (25) closet (20) concierge (37) cost (27) deal (29) decor (63) dinner (10) discount (8) food (27) front desk (151) hotel (1275) housekeeping (43) lobby (156) location (544) maid (11) manager (71) money (56) parking (19) pillow (22) price (144) rate (43) recommend (122) refund (11) restaurant (109) room (1298) room service (15) service (156) sheets (29) shower (120) shuttle (12) staff (414) street (92) suite (64) towel (68) tub (18) value (59) view (40) walk (97) wireless (55)

Service

Appears in 156 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
best (12) breakfast (8) clean (13) customer (20) desk (20) excellent (12) friendly (12) good (13) great (20) hotel (66) lacking (8) location (21) night (9) poor (9) price (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The management appears to feel that, because the location is excellent, the service, the fixtures and fittings, the cleaning, the windows, the furniture.

"seriously, don't stay at this hotel " Read full review on TripAdvisor 5/12/2012 Vote

2. The breakfast was nothing to rave about (American coffee - I like strong coffee) but was certainly sufficient, and the service was very good.

"Good service and efficiently run " Read full review on TripAdvisor 5/6/2012 Vote

3. I rate it very good based on the combination of service and value.

"Best value in NYC " Read full review on TripAdvisor 5/3/2012 Vote

4. But other than that ,we had no problems with the service.

"Decent for so close to Times Square " Read full review on TripAdvisor 4/23/2012 Vote

5. PROS: Excellent front-desk service, awesome location that was close to the subway and Times Square, clean room that had fun decor.

"Awesome location! " Read full review on TripAdvisor 4/18/2012 Vote

6. It is very clean, full service provided and the breakfast is excellent .

"I love the room and breakfast is excellent. " Read full review on TripAdvisor 4/5/2012 Vote

7. The room is clean and servicable, the restaurant Saigon48 we tried has homey noodle soup.

"Great service, early check-in when needed, and wonderful location " Read full review on TripAdvisor 2/23/2012 Vote

8. The best thing about this hotel was the bar and the staff who work it Great service and really friendly & will cater to what you want in a drink & also brilliant on thier recommendations for something different to try other.

"Not my 1st choice again " Read full review on TripAdvisor 2/19/2012 Vote

9. There are lots of other hotels within the same location, at a better price and have great service and accommodations.

"DON'T BE FOOLED! DO NOT STAY AT THIS RAT HOLE HOTEL! " Read full review on TripAdvisor 12/3/2011 Vote

10. Great service at the frontdesk.

"small rooms " Read full review on TripAdvisor 11/28/2011 Vote