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Rank
129th
Out of 676

Best Western President Hotel Times Square

Average Price: $303  
 
Hotel Class:
234 West 48th Street
New York City, 10036 View map  
2-Star Hotel Rank: 22 of 144
Average review rating: 3.22
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (97) , MyTravelGuide (125) , Travelocity (3) , TripAdvisor (595) , YahooTravel (37)
SAFE TO BOOK ? (3/5 issues found)
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Refund
Appears in 11 comments. 
100% wrote positive comments about refund
The following words were used in comments with Refund:
 
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1. We've been all over the world but I've never experienced ignorance from staff like I have at this hotel, however only for us dealing with the manager 'Corey' who was professional & personable we would have looked for a refund.
"We've been all over the world but I've... " Read full review on TripAdvisor   8/12/2010 Vote      
2. I wonder if there is a 'unable to check you in' refund policy.
"Terrible Experience " Read full review on TripAdvisor   5/17/2012 Vote      
3. All I can say is that there had better not be a charge on my card for this reservation, I will demand a full refund.
"Terrible Experience " Read full review on TripAdvisor   5/17/2012 Vote      
4. Upon my check out, the agent did not smile or thank me for staying-she seemed annoyed that she had to walk to her bank to refund my deposit.
"Cozy room; Average Service " Read full review on TripAdvisor   3/22/2012 Vote      
5. The hallways were dark, narrow and full of junk, The rooms and bathrooms are very small and nothing special My experience was so bad, I am in the process of demanding a full refund of my money.
"Don't Do It! " Read full review on TripAdvisor   12/16/2011 Vote      
6. Unfortunately I will not be refunding the night.
"Beware when making reservations at this hotel, your "requests" are not "guanteed " Read full review on TripAdvisor   12/23/2010 Vote      
7. After being moved to a smoking room on night 2 I asked for a refund for the first nights stay since I didn't get what I paid for.
"Beware when making reservations at this hotel, your "requests" are not "guanteed " Read full review on TripAdvisor   12/23/2010 Vote      
8. he said he would refund it .
"Hidden Charges -- do not stay here " Read full review on TripAdvisor   9/8/2010 Vote      
9. he said he would refund it .
"Hidden Charges -- do not stay here " Read full review on TripAdvisor   9/8/2010 Vote      
10. I asked to be moved to another hotel (I couldn't just get up and leave as I had already paid for the room at the time of the booking - non-refundible offer.
"The worst hotel experience in years " Read full review on TripAdvisor   5/7/2010 Vote      
   
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