Best Western President Hotel Times Square, New York City, Front Desk

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Rank

129th

Out of 676

Best Western President Hotel Times Square	Average Price: $303 Check Rates

Hotel Class:

234 West 48th Street

New York City, 10036 View map

2-Star Hotel Rank: 22 of 144
Average review rating: 3.22

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (97) , MyTravelGuide (125) , Travelocity (3) , TripAdvisor (595) , YahooTravel (37)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (12) balcony (14) bar (61) bath (34) bathroom (165) bathtub (11) bed (232) bill (9) breakfast (94) charge (25) check in (84) check out (25) closet (20) concierge (37) cost (27) deal (29) decor (63) dinner (10) discount (8) food (27) front desk (151) hotel (1275) housekeeping (43) lobby (156) location (544) maid (11) manager (71) money (56) parking (19) pillow (22) price (144) rate (43) recommend (122) refund (11) restaurant (109) room (1298) room service (15) service (156) sheets (29) shower (120) shuttle (12) staff (414) street (92) suite (64) towel (68) tub (18) value (59) view (40) walk (97) wireless (55)

Front desk

Appears in 151 comments.

74% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (6) charged (7) clean (8) desk (159) friendly (19) great (8) helpful (25) hotel (26) housekeeping (8) lobby (7) location (8) need (7)

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1. at the front desk the three males were very polite and helpful I slept comfortably, but for some reason the room was very hot (it was winter) but there was air condioner so I just turn it on.

"location location " Read full review on TripAdvisor 5/1/2012 Vote

2. Front desk staff is awesome.

"Great Stay in NYC! " Read full review on TripAdvisor 4/24/2012 Vote

3. The front desk is extremely friendly with the exception of a few bad eggs.

"Pay a little extra to have a nicer stay somewhere else. " Read full review on TripAdvisor 12/14/2011 Vote

4. Staff in the front desk was helpful and attentive.

"It's OK to stay for a few days " Read full review on TripAdvisor 12/7/2011 Vote

5. Front desk staff were friendly and helpful in the little ways that can set the good apart from the bad.

"Careful what you wish for... " Read full review on TripAdvisor 11/18/2011 Vote

6. Decor of the lobby was nice, and front desk staff was fast and friendly.

"Pricey but excellent location " Read full review on TripAdvisor 11/8/2011 Vote

7. Front desk staff was most helpful, and pleasant.

"Great location, staff, and accommodations " Read full review on TripAdvisor 10/17/2011 Vote

8. Very good front desk service.

"Perfect Location " Read full review on TripAdvisor 10/4/2011 Vote

9. The front desk was very helpful in organizing Taxi's to the airport, directions to sightseeing locations and great restaraunts in the area.

""NYC kind Hospitality" " Read full review on TripAdvisor 9/14/2011 Vote

10. Free Wi-Fi Free upgrade when i said there for Honeymoon Able to leave luggage at front desk if room not ready on check-in CONS: A/C was hit and miss but maintainance was quick each time.

"More than acceptable " Read full review on TripAdvisor 9/13/2011 Vote