Chesterfield Hotel, Suites and Day Spa, Miami Beach, Service

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OpinionWell
Rank

60th

Out of 468

Chesterfield Hotel, Suites and Day Spa	Average Daily Rate: NA Check Rates

Hotel Class:

855 Collins Avenue

Miami Beach, 33139 View map

3-Star Hotel Rank: 7 of 35
Average review rating: 3.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (85) , Travelocity (8) , TripAdvisor (210)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (107) bath (10) bathroom (99) beach (196) bed (48) bill (12) breakfast (17) charge (26) check in (46) check out (29) closet (9) complimentary (11) cost (11) deal (15) decor (15) dinner (11) fee (25) front desk (69) hotel (650) housekeeping (9) lobby (76) location (123) maid (10) maid service (8) manager (54) mini bar (11) money (36) ocean (30) parking (35) pool (9) price (59) rate (22) recommend (50) refund (10) restaurant (26) room (623) service (71) sheets (14) shower (85) shuttle (37) spa (8) staff (123) street (30) suite (67) to park (8) towel (48) tub (18) valet (16) value (8) walk (27)

Service

Appears in 71 comments.

38% wrote positive comments about service

The following words were used in comments with Service:
clean (4) customer (17) desk (6) drink (8) excellent (5) expectation (6) fee (4) free (6) great (9) high (4) horrible (5) hotel (24) nice (4) night (4) terrible (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. FREE DRINKS- Well Drinks from 7pm-8pmFREE SHUTTLE SERVICE- To and from the airportRooms- Cute and stylish.

"Prime location and service... More bang for your buck! " Read full review on TripAdvisor 6/4/2010 Vote

2. The rooms are small and basic, the lobby is Ok with the happy hour service at the bar.

"Basic with Good Location " Read full review on TripAdvisor 4/19/2010 Vote

3. What else can you ask for a great cute little hotel that is clean, offers many services, great location close to the shopping area of Collins Ave, close to the beach and many restaurants and a great staff.

"4th time and still going strong " Read full review on TripAdvisor 11/14/2009 Vote

4. Thank you Nick for being so accommodating ( excellent customer service) I was completely satisfied with the room he gave me.

"4th time and still going strong " Read full review on TripAdvisor 11/14/2009 Vote

5. (great speed and service) Our overall stay was splendid and if ever in the Miami area again I would definetly stay here again.

"Bachelor Party " Read full review on TripAdvisor 10/2/2009 Vote

6. All in all the room was very nice and the service less then desireable for me.

"Hotel was nice, service needed work " Read full review on TripAdvisor 8/19/2009 Vote

7. I had better chance at winning the lottery than getting great service.

"I rather stay in a garbage can than at the Chesterfield" " Read full review on TripAdvisor 6/11/2009 Vote

8. Excellent service.

"Impressed " Read full review on Expedia 4/29/2009 Vote

9. so ok the room is really nice, the service is great, everyone was so damn friendly.

"SUPER NICE ROOM, PERFECT LOCATION!! " Read full review on Expedia 4/15/2009 Vote

10. The customer service was great and people seemed to go out of their way to make sure you were having a good time.

"good, but not amazing " Read full review on Expedia 12/10/2008 Vote