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Rank
60th
Out of 468

Chesterfield Hotel, Suites and Day Spa

Average Daily Rate: NA  
 
Hotel Class:
855 Collins Avenue
Miami Beach, 33139 View map  
3-Star Hotel Rank: 7 of 35
Average review rating: 3.28
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (69) , MyTravelGuide (85) , Travelocity (8) , TripAdvisor (210)
SAFE TO BOOK ? (2/5 issues found)
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Refund
Appears in 10 comments. 
The following words were used in comments with Refund:
 
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1. We got a refund and peaced out to another hotel at 4 in the morning.
"Bugs in the Bed! " Read full review on TripAdvisor   6/8/2010 Vote      
2. I emailed him the next day, he transferred the money to be refunded to me.
"Never Again! " Read full review on TripAdvisor   6/4/2010 Vote      
3. I had suggested a refund for at three (3) night of the four night paid and sent an email to the Manager, Chris Rollin and .
"The Chesterfield Hotel staff is very unprofessional and unconsiderate.. " Read full review on TripAdvisor   3/5/2010 Vote      
4. We asked to check out and to receive a refund of our pre-paid nights we were not going to use, and were told we could not get any money returned.
"Worst Hotel Experience Of My Life " Read full review on TripAdvisor   10/9/2009 Vote      
5. plus they put a $100.00 hold onto your credit card for incidentals that is suppose to be refunded after your stay which you must give at least a 5day business week for that to happen.
"do your research! read every detail on what they charge online and at the hotel " Read full review on TripAdvisor   7/15/2009 Vote      
6. Unfortunately, I had prepaid the room, and she said could not give me a refund for the single we had to stay in the first night, or for having to check out a day early to protect my girlfriend's health.
"Mold Infested Miniature Rooms- No Suites - Horrible Management " Read full review on TripAdvisor   7/1/2009 Vote      
7. I am still waiting to hear from someone regarding my refund for my final night's stay.
"Caveat Emptor - Let the Buyer Beware! " Read full review on TripAdvisor   4/14/2008 Vote      
8. The manager on duty told me to call the regional manager - Chris Rollins - the following week to ask for a refund.
"Caveat Emptor - Let the Buyer Beware! " Read full review on TripAdvisor   4/14/2008 Vote      
9. So I left on condition that I would get a refund of the money I paid for the final night's stay.
"Caveat Emptor - Let the Buyer Beware! " Read full review on TripAdvisor   4/14/2008 Vote      
10. They completely refused to refund any portion of our stay there and never apologized for anything.
"The Worst Hotel Ever! " Read full review on TripAdvisor   8/20/2007 Vote      
   
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