Chesterfield Hotel, Suites and Day Spa, Miami Beach, Manager

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Rank

60th

Out of 468

Chesterfield Hotel, Suites and Day Spa	Average Daily Rate: NA Check Rates

Hotel Class:

855 Collins Avenue

Miami Beach, 33139 View map

3-Star Hotel Rank: 7 of 35
Average review rating: 3.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (85) , Travelocity (8) , TripAdvisor (210)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 54 comments.

25% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (3) hotel (5) management (59) need (2) problem (2) refund (2) rude (4) service (3) suite (3) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I'm sure the manager will respond with something like, 'You get Happy Hour and an airport shuttle with the resort fee.

"Okay with lots of caveats. " Read full review on TripAdvisor 5/1/2010 Vote

2. Upon contacting the manager, we were offered ONE free night on our next visit.

"absurd hotel ethics. " Read full review on TripAdvisor 4/8/2008 Vote

3. We did talk to a Manager and after some haggling, they gave us one night free for our trouble.

"Won't go back... " Read full review on TripAdvisor 12/21/2007 Vote

4. Julia, the spa manager, gives an amazing hot rocks massage and she'll make sure to make your day of relaxation the best possible.

"Chesterfield is a Must Stay! " Read full review on TripAdvisor 10/31/2007 Vote

5. I killed them and then I went to the receptionist who promised to change my room and get the manager.

"Never Again! " Read full review on TripAdvisor 6/4/2010 Vote

6. I ran into the manager the afternoon of checkout, during an altercation.

"Never Again! " Read full review on TripAdvisor 6/4/2010 Vote

7. I brought this to the managers attention.

"RIp OFF " Read full review on TripAdvisor 5/17/2010 Vote

8. However, at the last minute, the cranky front desk hostess/manager(?) agreed to let us move to a quiet room.

"The saddest little hotel room ever " Read full review on TripAdvisor 4/29/2010 Vote

9. I wrote to the manager, service desk, booking, but no one answered.

"Total cheat hotel " Read full review on TripAdvisor 3/7/2010 Vote

10. I had suggested a refund for at three (3) night of the four night paid and sent an email to the Manager, Chris Rollin and .

"The Chesterfield Hotel staff is very unprofessional and unconsiderate.. " Read full review on TripAdvisor 3/5/2010 Vote