Outrigger Waipouli Beach Resort & Spa, Kapaa, Staff

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Rank

3rd

Out of 41

Outrigger Waipouli Beach Resort & Spa	Average Price: $359 Check Rates

Hotel Class:

4-820 Kuhio Highway

Kapaa, 96746 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.46

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (55) , Travelocity (3) , TripAdvisor (497) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (50) balcony (47) bar (159) bath (103) bathroom (147) beach (698) bed (97) breakfast (62) charge (23) check in (48) check out (22) concierge (33) cost (25) deal (48) decor (13) dinner (61) food (183) front desk (86) highway (36) hot tub (100) hotel (349) housekeeping (57) laundry (22) lobby (38) location (383) lunch (42) maid service (24) manager (14) massage (24) money (54) ocean (357) parking (103) patio (16) pool (882) price (112) rate (52) recommend (133) restaurant (297) room (773) service (177) shower (75) spa (113) staff (237) street (246) suite (59) towel (118) tub (53) value (31) view (393) walk (112)

Staff

Appears in 237 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
clean (26) deal (8) desk (21) friendly (83) good (11) great (23) helpful (71) hotel (15) housekeeping (10) liked (11) nice (12) night (8) pleasant (11) pool (31) resort (27)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff were extremely friendly, pool was awesome.

"Awesome anniversary trip, but a great place for families as well " Read full review on TripAdvisor 4/16/2012 Vote

2. Clean, friendly and accommodating staff from the front desk, to room cleaning to the pool towel helpers to the Koi fish food helpers.

"Excellent place to stay " Read full review on TripAdvisor 4/7/2012 Vote

3. All resort staff we dealt with we're friendly and helpful.

"Location is superb. Rooms and pool are great. " Read full review on TripAdvisor 4/2/2012 Vote

4. Friendly staff and wonderful common areas.

"Fun, Comfortable and Central " Read full review on TripAdvisor 4/1/2012 Vote

5. Pros:-thought location was great, there is a supermarket right across the street for you to stock the kitchen-parking is plentiful and free-the condo is very modern and luxurious, high-end appliances in kitchen, mahogany wood throughout and luxurious/spacious bathrooms-entire resort very clean and well kept-staff very friendly, no complaints about service-great pool -- it's not too big but felt it was just the right size for the resortCons:-Dining options at the resort is limited but again you have a gourmet kitchen at your fingertips so can't really complain about this.

"Great First Trip to Kauai " Read full review on TripAdvisor 3/29/2012 Vote

6. The staff was so friendly, attentive and really shared the 'aloha spirit' with us.

"a piece of paradise " Read full review on TripAdvisor 3/27/2012 Vote

7. Big kudos go to the activity desk staff.

"Overall a great place to stay, with some room for improvement " Read full review on TripAdvisor 3/17/2012 Vote

8. If you want to stay at a resort where you are treated like a second class citizen, asked for cigarettes by the staff and where everything is simply too hard then stay here.

"a thin veneer of beauty hiding a body of incompetence " Read full review on TripAdvisor 3/11/2012 Vote

9. The staff is very friendly and service oriented.

"Nice resort right on the beach " Read full review on TripAdvisor 3/9/2012 Vote

10. Grounds: I thought they were well maintained, of the 7 days only 1 was filled with any sound of mowing, trimming etc. Not excessive number of staff, but everyone seemed pleasant.

"Everything we expected and more " Read full review on TripAdvisor 3/5/2012 Vote