Outrigger Waipouli Beach Resort & Spa, Kapaa, Concierge

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Rank

3rd

Out of 41

Outrigger Waipouli Beach Resort & Spa	Average Price: $359 Check Rates

Hotel Class:

4-820 Kuhio Highway

Kapaa, 96746 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.46

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (2) , Travelocity (3) , Expedia (55) , TripAdvisor (497)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (50) balcony (47) bar (159) bath (103) bathroom (147) beach (698) bed (97) breakfast (62) charge (23) check in (48) check out (22) concierge (33) cost (25) deal (48) decor (13) dinner (61) food (183) front desk (86) highway (36) hot tub (100) hotel (349) housekeeping (57) laundry (22) lobby (38) location (383) lunch (42) maid service (24) manager (14) massage (24) money (54) ocean (357) parking (103) patio (16) pool (882) price (112) rate (52) recommend (133) restaurant (297) room (773) service (177) shower (75) spa (113) staff (237) street (246) suite (59) towel (118) tub (53) value (31) view (393) walk (112)

Concierge

Appears in 33 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (7) great (4) helpful (12) lobby (2) menu (2) recommend (2)

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1. There is plenty of onsite parking along with a concierge that helps in planning activities.

"Amazing for Families " Read full review on TripAdvisor 4/11/2012 Vote

2. We had arranged for 2 packages to be sent to the outrigger care of the concierge.

"a thin veneer of beauty hiding a body of incompetence " Read full review on TripAdvisor 3/11/2012 Vote

3. The concierges were knowledgeable and very eager to help.

"Loved the resort " Read full review on TripAdvisor 11/27/2011 Vote

4. Very helpful concierge and front desk personnel.

"perfect location in Kauai " Read full review on TripAdvisor 9/23/2011 Vote

5. Cyrus at the concierge desk was friendly and helpful with regard to activities.

"It was okay, but....we won't be back " Read full review on TripAdvisor 8/17/2011 Vote

6. HOWEVER, the concierge was condesending and only interested in helping with commission related activities.

"Exceeded Expectations " Read full review on TripAdvisor 6/29/2011 Vote

7. Great condo/resort with fun pool, on the beach, friendly staff, very good concierge desk for signing up for activities.

"We highly recommend this great place on Kauai " Read full review on TripAdvisor 4/8/2011 Vote

8. The concierge desk is very helpful.

"great resort for relaxation " Read full review on TripAdvisor 1/31/2011 Vote

9. The staff was very friendly and helpful The concierge gave us advise on which Whale Watch cruise to take and we say about 12 whales and had a wonderful staff, meal and time on Capt.

"Excellent service and Beautiful Property in a great location! " Read full review on TripAdvisor 1/11/2011 Vote

10. I was prepared for less-than-stellar service after reading other reviews, but was pleasantly surprised about how friendly the concierge was.

"Perfect Place for Our Honeymoon " Read full review on TripAdvisor 9/2/2010 Vote