Embassy Suites Phoenix - Biltmore, Phoenix, Staff

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Rank

19th

Out of 366

Embassy Suites Phoenix - Biltmore	Average Price: $163 Check Rates

Hotel Class:

2630 East Camelback Road

Phoenix, 85016 View map

3-Star Hotel Rank: 10 of 62
Average review rating: 4.05

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (11) , MyTravelGuide (71) , Travelocity (7) , TripAdvisor (126) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (16) bar (11) bath (4) bathroom (20) bed (19) breakfast (111) charge (17) check in (16) complimentary (12) cost (6) deal (4) decor (5) dinner (7) downtown (8) food (39) front desk (31) hotel (203) housekeeping (9) landscape (3) lobby (27) location (81) lunch (5) manager (14) money (5) neighborhood (4) parking (29) pillow (5) pool (78) price (5) rate (8) recommend (17) restaurant (55) room (225) room service (4) service (30) shower (9) shuttle (16) staff (69) street (20) suite (107) to park (5) towel (9) tub (3) valet (3) value (6) view (12) walk (23) wireless (14) workout room (3)

Staff

Appears in 69 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (4) breakfast (10) clean (3) desk (9) excellent (4) friendly (18) good (4) great (6) helpful (15) hotel (11) housekeeping (5) liked (3) management (7) nice (6) pleasant (4) reception (4) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our breakfast was good and the staff there was very nice.

"Not what I expected " Read full review on TripAdvisor 4/18/2012 Vote

2. It was clean and spacious, the staff was friendly and helpful, and the room was large and spacious.

"wonderful retreat " Read full review on TripAdvisor 4/16/2012 Vote

3. The hotel staff were lovely on check-in and very pleasant at every step.

"Good value, depending on what you want.... " Read full review on TripAdvisor 2/17/2012 Vote

4. The staff bent over backwards to help us and make sure we had a great stay.

"excellent customer service and great amenities " Read full review on TripAdvisor 1/29/2012 Vote

5. There was a complimentary shuttle to the Biltmore and anywhere within a 3 mile radius and the staff were incredibly friendly.

"excellent customer service and great amenities " Read full review on TripAdvisor 1/29/2012 Vote

6. First I'd just like to say the blue-collar staff at this hotel are fantastic.

"Pricey but Great Ammenties and Staff " Read full review on TripAdvisor 12/29/2011 Vote

7. There is a beautiful huge outdoor pool, work out room, mouth watering steak house, delicious and healthy free breakfast buffet, luxurious rooms, the hotel looks like an oasis inside, koi ponds, and very friendly staff.

"The most luxurious embassy suites ever!!! " Read full review on TripAdvisor 11/27/2011 Vote

8. The checkin staff were helpful and efficient.

"Consistent Service and Pleasant Staff " Read full review on TripAdvisor 11/13/2011 Vote

9. The staff was friendly and receptive.

"Nicely Renovated Property " Read full review on TripAdvisor 10/27/2011 Vote

10. The staff was friendly and helfpul as well.

"Very nice Embassy Suites " Read full review on TripAdvisor 10/18/2011 Vote