Embassy Suites Phoenix - Biltmore, Phoenix, Housekeeping

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OpinionWell
Rank

19th

Out of 366

Embassy Suites Phoenix - Biltmore	Average Price: $163 Check Rates

Hotel Class:

2630 East Camelback Road

Phoenix, 85016 View map

3-Star Hotel Rank: 10 of 62
Average review rating: 4.05

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (11) , MyTravelGuide (71) , Travelocity (7) , TripAdvisor (126) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (16) bar (11) bath (4) bathroom (20) bed (19) breakfast (111) charge (17) check in (16) complimentary (12) cost (6) deal (4) decor (5) dinner (7) downtown (8) food (39) front desk (31) hotel (203) housekeeping (9) landscape (3) lobby (27) location (81) lunch (5) manager (14) money (5) neighborhood (4) parking (29) pillow (5) pool (78) price (5) rate (8) recommend (17) restaurant (55) room (225) room service (4) service (30) shower (9) shuttle (16) staff (69) street (20) suite (107) to park (5) towel (9) tub (3) valet (3) value (6) view (12) walk (23) wireless (14) workout room (3)

Housekeeping

Appears in 9 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) desk (2) helpful (2) management (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. :)The staff/management/housekeeping, were ALL very kind and helpful.

"Very Pleased with our entire stay! " Read full review on TripAdvisor 4/5/2012 Vote

2. The cleaning/housekeeping crew were a bit aggressive, one day we were told that the room has to be cleaned now, and when we asked for a few minutes to leave, the cleaning person stood by the door and was quite pushy.

"OK but not great " Read full review on TripAdvisor 8/19/2010 Vote

3. Housekeeping was attentive to details although I had to ask twice for a robe.

"Very Good Stay " Read full review on TripAdvisor 1/4/2009 Vote

4. I housekeeping reads this review since they need major improvements.

"Dirty room " Read full review on TripAdvisor 7/8/2010 Vote

5. I contacted the front desk and a housekeeping manager arrived to our room.

"Dirty room " Read full review on TripAdvisor 7/8/2010 Vote

6. Some concerns with security were reported by colleagues, re non-housekeeping staff entering rooms.

"OK for business with some drawbacks " Read full review on TripAdvisor 4/17/2010 Vote

7. I had very friendly service from the front desk staff to housekeeping to the shuttle driver, a complimentary service of the hotel.

"Great Hotel " Read full review on TripAdvisor 12/28/2009 Vote

8. The housekeeping manager was no help at all and could not offer any solution.

"Dirty room " Read full review on TripAdvisor 7/8/2010 Vote

9. The staff was extremely nice, although the housekeeping service was slow in getting rooms done throughout the day.

"Great hotel for toddlers and children " Read full review on TripAdvisor 4/10/2008 Vote