Embassy Suites Phoenix - Biltmore, Phoenix, Service

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Rank

19th

Out of 366

Embassy Suites Phoenix - Biltmore	Average Price: $163 Check Rates

Hotel Class:

2630 East Camelback Road

Phoenix, 85016 View map

3-Star Hotel Rank: 10 of 62
Average review rating: 4.05

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (11) , MyTravelGuide (71) , Travelocity (7) , TripAdvisor (126) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (16) bar (11) bath (4) bathroom (20) bed (19) breakfast (111) charge (17) check in (16) complimentary (12) cost (6) deal (4) decor (5) dinner (7) downtown (8) food (39) front desk (31) hotel (203) housekeeping (9) landscape (3) lobby (27) location (81) lunch (5) manager (14) money (5) neighborhood (4) parking (29) pillow (5) pool (78) price (5) rate (8) recommend (17) restaurant (55) room (225) room service (4) service (30) shower (9) shuttle (16) staff (69) street (20) suite (107) to park (5) towel (9) tub (3) valet (3) value (6) view (12) walk (23) wireless (14) workout room (3)

Service

Appears in 30 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) food (2) friendly (3) great (4) hotel (8) location (5) nice (3) outstanding (2) quality (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The customer service was great.

"excellent customer service and great amenities " Read full review on TripAdvisor 1/29/2012 Vote

2. Great service, even late at night with the washer.

"Great service, nice location " Read full review on TripAdvisor 12/26/2011 Vote

3. I stayed at the Embassy Suites from 10th to 14th December and on the whole I was pleased with the service and room.

"Nice hotel, friendly staff " Read full review on TripAdvisor 12/16/2011 Vote

4. The service was excellent, though we really didn't have any demanding issues.

"Comfortable accommodations, excellent service, great location, price & reliably good breakfast " Read full review on TripAdvisor 7/20/2011 Vote

5. The service here was better than the average Embassy Suites.

"Perfect for a quick Getaway " Read full review on TripAdvisor 5/31/2011 Vote

6. Hotel is located in a very nice area, has a shuttle service.

"Peacefull, hospitable, comfortable " Read full review on TripAdvisor 5/9/2011 Vote

7. The young man that was the shuttle driver was very pleasant as well as the hotel offered a service to take you to the nearby supermarket and I was able to get some stuff for the fridge in the room.

"Gorgeous Hotel " Read full review on TripAdvisor 5/1/2011 Vote

8. The snacks available at the bar were delicious, and the service there was friendly and efficient.

"Fine Quality, friendly staff, and excellent service " Read full review on TripAdvisor 4/10/2011 Vote

9. We liked the service at the bar, Alan, Ben and Alexandra did a great job for us.

"Good Place, weird Showers. " Read full review on TripAdvisor 3/17/2011 Vote

10. Service and staff were outstanding.

"Fabulous hotel in a great location. " Read full review on TripAdvisor 5/6/2010 Vote