Walt Disney World Dolphin, Lake Buena Vista, Manager

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Rank

10th

Out of 28

Walt Disney World Dolphin	Average Price: $347 Check Rates

Hotel Class:

1500 Epcot Resort Boulevard

Lake Buena Vista, 32830 View map

4-Star Hotel Rank: 8 of 15
Average review rating: 3.55

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (79) , TripAdvisor (473)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (26) balcony (78) bar (57) bath (25) bathroom (79) beach (62) bed (93) bill (17) breakfast (69) charge (70) check in (71) check out (23) concierge (20) cost (40) deal (42) dinner (39) discount (22) downtown (20) fee (51) food (136) front desk (64) hotel (872) housekeeping (33) lake (35) lobby (114) location (160) lunch (20) manager (24) money (48) parking (71) pillow (15) pool (236) price (113) rate (81) recommend (51) restaurant (167) room (921) room service (38) service (177) sheets (15) shower (25) shuttle (41) spa (20) staff (141) suite (26) towel (31) value (23) view (139) walk (107) wireless (18)

Manager

Appears in 24 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
bug (2) charged (2) complain (2) desk (4) floor (2) generous (2) hotel (5) liked (2) management (24) message (2) responsive (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I notified the Manager on Duty the next day, and basically had to pursue her to get a response.

"Bugged...and ignored...never again... " Read full review on TripAdvisor 5/27/2009 Vote

2. BUT, one thing I cannot tolerate are bugs, and unresponsive managers.

"Bugged...and ignored...never again... " Read full review on TripAdvisor 5/27/2009 Vote

3. However Half an hour passed and still there was no salad suppliment so I called the manager to report this and they offered me a free dessert and said that he would chase the salad up.

"Dated, Tacky, Poor Service, Not Very Impressed " Read full review on TripAdvisor 9/24/2008 Vote

4. I went back down stairs and the night manager was pleasant enough to come up with me to make sure the next room was clean and everything was okay.

"Not the happiest place on earth - no Walt Disney hotel!! " Read full review on TripAdvisor 2/23/2008 Vote

5. Left several messages with the manager which he chose to ignore until we wanted to leave early then he responded with charging us an early departure fee of one night stay, which he finally agreed to waive when I asked if he would like to come up and view the quality of our room.

"Don't be fooled by Disney location " Read full review on TripAdvisor 3/25/2009 Vote

6. When I called the front desk, the manager wouldn't budge at all and said they were full.

"Nice hotel but horrible staff " Read full review on TripAdvisor 11/28/2008 Vote

7. I called the hotel manager and never recieved a call back.

"Not worth the hype " Read full review on TripAdvisor 6/9/2008 Vote

8. I called the hotel and spoke to the manager of the shipping and recieving department.

"Not worth the hype " Read full review on TripAdvisor 6/9/2008 Vote

9. Regards, **********************************************************************Certainly, if I were the general manager I would have responded to this letter.

"Awful. An Non-Responsive. " Read full review on TripAdvisor 5/24/2008 Vote

10. The manager was a flake and didn`t care.

"Hated It! " Read full review on TripAdvisor 4/29/2008 Vote