Aqua Aloha Surf Hotel, Honolulu, Service

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OpinionWell
Rank

31st

Out of 165

Aqua Aloha Surf Hotel	Average Price: $118 Check Rates

Hotel Class:

444 Kanekapolei Street

Honolulu, 96815 View map

2-Star Hotel Rank: 8 of 51
Average review rating: 3.81

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (91) , MyTravelGuide (15) , Travelocity (15) , TripAdvisor (614) , YahooTravel (34)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (37) balcony (113) bar (39) bath (19) bathroom (103) beach (439) bed (204) breakfast (441) cable (34) charge (36) check in (68) closet (15) complimentary (54) cost (38) deal (53) decor (15) dinner (20) fee (22) food (89) front desk (163) hotel (1305) housekeeping (28) lobby (177) location (376) lunch (14) manager (72) massage (41) money (92) ocean (54) parking (213) pool (141) price (201) rate (48) recommend (107) restaurant (130) room (1332) service (136) shower (94) shuttle (31) spa (89) staff (489) street (176) suite (50) to park (26) towel (69) tub (14) value (87) view (152) walk (178) wireless (48)

Service

Appears in 136 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
clean (21) customer (17) desk (10) excellent (13) free (16) friendly (12) good (21) great (20) hotel (54) internet (9) location (13) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the things written about the hotel staff and service being excellent were true.

"Hotel very good but noice levels!!! " Read full review on TripAdvisor 5/21/2012 Vote

2. I was a happy camper then and very appreciative for a GREAT CUSTOMER SERVICE.

"Pleasantly Surprised for a Nice Upgrade, Great Customer Service...Worth Returning to! " Read full review on TripAdvisor 5/18/2012 Vote

3. Thanks for the great service.

"A great place to stay " Read full review on TripAdvisor 3/28/2012 Vote

4. Two blocks away from the beach, King's Village and Shopping-Clean and quiet (requested to have room to be higher level, away from elevators)-Free breakfast that's pretty decent-Good, quick and nice service-If you are renting a car, its nice because there's free parking half a block away along the canal (or else its 20 bucks to park underground)-The plates/microwave/utensils/fridge etc is huge help.

"Just okay... " Read full review on TripAdvisor 2/21/2012 Vote

5. If you're looking for an affordable hotel with great service in Waikiki, Aqua Aloha Surf is the perfect place.

"Great Location, Great Price, Great People! " Read full review on TripAdvisor 1/7/2012 Vote

6. I would highly recommend anyone to stay here, however it is not supper fancy just a good hotel wiht great service.

"Better then expected " Read full review on TripAdvisor 12/22/2011 Vote

7. The room I had was so nice and comfortable, the frig, microwave and extra sink were a real bonus as was the lanai ( I got GREAT views on the corner room!) There is a great grocery store on the same block with very reasonable prices, easy walk to virtually all that Waikaki has to offer, and friendly service.

"I'll definately go back! " Read full review on TripAdvisor 11/20/2011 Vote

8. I was pleased with the hotel service - they extended my checkout time by an hour so that I could spend my last morning at the beach, and stored my luggage until it was time for me to leave for the airport.

"Clean, nice sized room, off the main hotel strip " Read full review on TripAdvisor 11/6/2011 Vote

9. The service was great and staff very friendly.

"Great place to stay on a budget " Read full review on TripAdvisor 9/27/2011 Vote

10. The price was low and the service was fantastic.

"Definitely Stay At the Aloha Surf and Spa! " Read full review on TripAdvisor 9/9/2011 Vote