Fontainebleau Resort, Miami Beach, Concierge

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Rank

1st

Out of 56

Fontainebleau Resort	Average Daily Rate: NA Check Rates

Hotel Class:

4441 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 1 of 60
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (100) , Travelocity (42) , TripAdvisor (483)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (41) balcony (92) bar (158) bath (32) bathroom (91) beach (473) bed (64) bill (58) breakfast (84) cabana (63) charge (83) check in (89) check out (20) concierge (58) cost (73) deal (33) decor (24) dinner (87) fee (42) food (243) front desk (93) gym (65) hotel (1191) housekeeping (43) lobby (98) location (68) lunch (56) manager (58) money (88) ocean (134) parking (41) pool (639) price (128) rate (36) recommend (81) restaurant (277) room (902) room service (74) service (505) shower (49) spa (87) staff (312) street (36) suite (211) towel (62) tub (28) valet (63) valet parking (26) view (185) walk (86)

Concierge

Appears in 58 comments.

94% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (3) busy (4) desk (11) dinner (3) extremely (3) friendly (3) guest (4) helpful (8) hotel (9) management (3) night (7) recommend (4) reservation (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge supervisor was exceptionally nice and really went out of his way to make our stay as enjoyable as possible.

"Beautiful, great food, and hospitable " Read full review on TripAdvisor 7/1/2010 Vote

2. Sorry I'm not a rap star - dude, the concierge is supposed to be, um, helpful.

"not for me. " Read full review on TripAdvisor 6/21/2010 Vote

3. Then there was the concierge that made my stay the BEST ever this concierge was polite and extremely helpful anything I needed she would get it for me she also gave me the best recommendations to the restaurants, booked my tee-time at Miami Beach Golf Course (which by the way its a beautiful golf course).

"One person made me feel special " Read full review on TripAdvisor 5/17/2010 Vote

4. My favorite part was the concierges gave us very good recommendations, special thanks to Robb at the concierge desk, for his patient to us and the service throughout the hotel was impeccable.

"My favorite of the top hotels in Miami Beach It's not competition " Read full review on TripAdvisor 1/21/2010 Vote

5. Concierges could care less and talked on the phone is Spanish to her friend while I waited in front of her for 10 minutes.

"Not worth it at all! " Read full review on TripAdvisor 1/12/2010 Vote

6. the girls working as concierges are very helpful and very pleasant.

"from the moment i checked in until 10 days later checking out " Read full review on TripAdvisor 1/6/2010 Vote

7. The head concierge Barbara was such an asset and very professional.

"Conceirge Barbara " Read full review on TripAdvisor 12/23/2009 Vote

8. On Saturday, it was raining, so we asked the concierge where we could go that was indoors, and he recommended the Aventura mall.

"Beautiful but expensive hotel " Read full review on TripAdvisor 12/7/2009 Vote

9. Concierge: Very helpful and friendly without getting an 18% tip.

"Doesn't LIV up to Expectations " Read full review on TripAdvisor 11/14/2009 Vote

10. the concierge recommended room service and was not terribly forthcoming with other options.

"Ostentatious " Read full review on TripAdvisor 10/13/2009 Vote