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Rank
10th
Out of 56

The Sagamore Hotel

Average Daily Rate: NA  
 
Hotel Class:
1671 Collins Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 10 of 34
Average review rating: 4.24
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (7) , Travelocity (4) , TripAdvisor (187)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 18 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
complaints (2)   customer (2)   generous (4)   great (4)   hotel (5)   management (19)   problem (2)    
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1. The manager, a nice enough guy named Brian, offered the lame excuse 'we are victims too - what would expect us to do.
"The Sagamore is unsafe - don't stay here " Read full review on TripAdvisor   7/29/2009 Vote      
2. The pool is a good size, they have s great pool manager that helps you set up your chairs and umbrellas.
"WEDDING AND HONEYMOON AT THE SAGAMORE " Read full review on TripAdvisor   6/17/2009 Vote      
3. I cannot concur with other reviewers views on the service, perhaps a quiet word to the manager would have resolved their issues.
"Best Hotel I have stayed in " Read full review on TripAdvisor   4/25/2009 Vote      
4. THe hotel has great access to the beach although you need to pay for the loungers the beach manager is great and you do avoid all of the general public since on one side you the National and Lowes on the other side.
"Best Hotel I have stayed in " Read full review on TripAdvisor   4/25/2009 Vote      
5. The greeting, the 'let us take care of you' attitude--the friendliness of the bartender--the amazing managers--the beautiful facilities--the latest art--the look when I said I am at the Sagamore--and people went WOW--the closeness to everything but the distance to make it wonderful--What isn't to love.
"Was this REAL???CUZ IT WAS THE BEST PLACE EVER! " Read full review on TripAdvisor   3/19/2008 Vote      
6. If I was a manager there I would make sure everywhere was spotless including the areas where visitors eyes can view.
"Not very impressed " Read full review on TripAdvisor   6/28/2007 Vote      
7. It wasn't until the Front Desk Manager Dwight worked when all my problems were handled, and addressed in a customer service manager.
"A 3 DRESSED UP LIKE A 10 " Read full review on TripAdvisor   5/26/2009 Vote      
8. Manager told me that there were no other rooms available.
"Horrible. " Read full review on Expedia   3/7/2009 Vote      
9. it's a long story but here is an excerpt from a letter I had sent to the general manager of the hotel.
"rooms nice but service was AWFUL " Read full review on TripAdvisor   2/12/2009 Vote      
10. The general manager did get back to me right away but never followed through on his promises either.
"rooms nice but service was AWFUL " Read full review on TripAdvisor   2/12/2009 Vote      
   
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