Mayfair Hotel & Spa, Coconut Grove, Front Desk

OpinionWell's Blog

Home » United States » Florida » Coconut Grove Hotels » Mayfair Hotel & Spa

OpinionWell
Rank

1st

Out of 8

Mayfair Hotel & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

3000 Florida Avenue

Coconut Grove, 33133 View map

4-Star Hotel Rank: 1 of 3
Average review rating: 4.4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (14) , Travelocity (18) , TripAdvisor (202)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (13) balcony (55) bar (83) bath (17) bathroom (83) beach (58) bed (51) breakfast (31) cabana (14) charge (15) check in (20) concierge (14) cost (16) decor (12) dinner (14) downtown (12) fee (14) food (36) front desk (38) hot tub (47) hotel (530) housekeeping (13) lobby (17) location (132) manager (18) massage (14) neighborhood (12) parking (39) patio (17) pool (144) price (34) rate (19) recommend (40) restaurant (102) room (414) room service (11) service (84) sheets (12) shower (23) spa (78) staff (143) street (48) suite (34) towel (21) tub (39) valet (25) valet parking (11) value (13) view (21) walk (66)

Front desk

Appears in 38 comments.

58% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) change (4) charged (5) clean (5) desk (38) floor (2) great (2) helpful (3) housekeeping (3) rude (2) service (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Service was great for the front desk, the concierge, and valet parking.

"Good deal, comfy & huge rooms! " Read full review on TripAdvisor 1/5/2012 Vote

2. we called front desk and they sent house cleaning after 30 minutes to clean it up.

"Stolen items, disgusting room " Read full review on TripAdvisor 11/3/2011 Vote

3. Luckily, they were more responsive than the front desk and we received them within 15 minutes.

"Certainly not the Ritz, but definitely not the Holiday Inn either ... " Read full review on TripAdvisor 9/17/2011 Vote

4. The front desk staff were more than accommodating and helpful.

"THE MAYFAIR HOTEL AND SPA WAS THE GREATEST!!! " Read full review on TripAdvisor 9/13/2011 Vote

5. Aside from feeling like we were in a Third World country, the room itself was clean, nice bedding (although stained sheets), the valets and the front desk personnel were pleasant.

"Hoochie Mamma Central " Read full review on TripAdvisor 6/30/2011 Vote

6. We had good experiences with Julio, engineering, and Tameka, front desk.

"I was slightly disappointed ... " Read full review on TripAdvisor 5/1/2011 Vote

7. Front desk responded immediately to requests (new iron, more towels, help opening sliding door).

"Overall Good Stay " Read full review on TripAdvisor 2/28/2011 Vote

8. Our sliding door lock was not working so we called the front desk and told them.

"Pleasantly Surprised. " Read full review on TripAdvisor 5/11/2012 Vote

9. The front desk staffers however were aloof and disinterested.

"Nice property, hidden expenses " Read full review on TripAdvisor 4/28/2012 Vote

10. Housekeeping practically chased us out of our room on checkout day, and then the front desk tried to bill us for services that were included in our reserved rate.

"nice, but not as good an experience as it could have been " Read full review on TripAdvisor 4/15/2012 Vote