10. On the negative side:- the room faced the highway, so there was constant traffic noise;- the heating/cooling system was hard to regulate;- the heating/cooling system was bothersome when trying to sleep, clicking off and on loudly;- the room was semi-updated and decent, but I expected more from a 3.5* hotel;- the bed was comfortable, but had a spring-style mattress;- our room did not have a refrigerator or mini bar.