Pono Kai Resort, Kapaa, Staff

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Rank

7th

Out of 41

Pono Kai Resort	Average Price: $195 Check Rates

Hotel Class:

1250 Kuhio Hwy

Kapaa, 96746 View map

2-Star Hotel Rank: 2 of 7
Average review rating: 3.5

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (1) , Travelocity (2) , TripAdvisor (200) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (11) bath (17) bathroom (39) beach (191) bed (44) breakfast (12) cable (6) charge (7) check in (22) check out (9) closet (10) concierge (22) cost (18) deal (17) dinner (16) discount (6) fee (9) food (29) front desk (35) hot tub (37) hotel (56) housekeeping (32) landscape (7) laundry (8) lobby (13) location (153) lunch (11) maid service (6) manager (11) money (13) ocean (142) parking (15) patio (10) pool (121) price (20) rate (6) recommend (38) restaurant (56) room (244) service (31) shower (16) spa (5) staff (102) street (11) suite (12) towel (47) value (8) view (112) walk (60)

Staff

Appears in 102 comments.

80% wrote positive comments about staff

The following words were used in comments with Staff:
beauty (4) clean (14) concierge (4) desk (6) friendly (34) good (5) great (13) helpful (32) housekeeping (7) location (5) maintenance (4) most (4) nice (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was wonderful.

"The view is breath taking! " Read full review on TripAdvisor 5/8/2012 Vote

2. The concierge staff were great at helping us with activities and getting us deals.

"Nice place & friendly people " Read full review on TripAdvisor 4/24/2012 Vote

3. Every staff member we came across was friendly and helpful.

"Nice place & friendly people " Read full review on TripAdvisor 4/24/2012 Vote

4. It was a convenient location to Old Kapaa town and close to many the activities such as the Smith Family luau, zip lining etc. The staff is friendly and helpful about places to go sightseeing and eateries.

"Great place to stay in Kapaa " Read full review on TripAdvisor 4/9/2012 Vote

5. The staff was very friendly and helpful any time we asked them for anything, the pool and hot tub were great.

"Loved Pono Kai " Read full review on TripAdvisor 4/5/2012 Vote

6. Their staff was great in providing sugestions and big discounts for outings.

"Great location " Read full review on TripAdvisor 3/16/2012 Vote

7. It was very clean and the staff was wonderful.

"Wonderful time despite the rain " Read full review on TripAdvisor 3/15/2012 Vote

8. Our room was really clean and the staff friendly and professional.

"Love this place! 5 STARS!! " Read full review on TripAdvisor 3/5/2012 Vote

9. Excellent staff (office, maintenance, housekeeping, & concierge), beautiful grounds, nice units (make sure you get an upgraded unit), and a nice if small pool area.

"Nice resort in a great location " Read full review on TripAdvisor 2/24/2012 Vote

10. The grounds were very good and staff was friendly.

"Better than expected " Read full review on TripAdvisor 1/16/2012 Vote