Pono Kai Resort, Kapaa, Housekeeping

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OpinionWell
Rank

7th

Out of 41

Pono Kai Resort	Average Price: $195 Check Rates

Hotel Class:

1250 Kuhio Hwy

Kapaa, 96746 View map

2-Star Hotel Rank: 2 of 7
Average review rating: 3.5

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (1) , Travelocity (2) , TripAdvisor (200) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (11) bath (17) bathroom (39) beach (191) bed (44) breakfast (12) cable (6) charge (7) check in (22) check out (9) closet (10) concierge (22) cost (18) deal (17) dinner (16) discount (6) fee (9) food (29) front desk (35) hot tub (37) hotel (56) housekeeping (32) landscape (7) laundry (8) lobby (13) location (153) lunch (11) maid service (6) manager (11) money (13) ocean (142) parking (15) patio (10) pool (121) price (20) rate (6) recommend (38) restaurant (56) room (244) service (31) shower (16) spa (5) staff (102) street (11) suite (12) towel (47) value (8) view (112) walk (60)

Housekeeping

Appears in 32 comments.

75% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (11) concierge (2) decent (2) fresh (2) friendly (3) good (3) kitchen (2) linen (3) maintenance (3) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent staff (office, maintenance, housekeeping, & concierge), beautiful grounds, nice units (make sure you get an upgraded unit), and a nice if small pool area.

"Nice resort in a great location " Read full review on TripAdvisor 2/24/2012 Vote

2. Housekeeping very friendly, accommodating and focused on customer satisfaction.

"Great location, good value " Read full review on TripAdvisor 1/22/2012 Vote

3. The place is kept clean and housekeeping comes daily with fresh towels.

"Love it! " Read full review on TripAdvisor 6/22/2011 Vote

4. It was very clean and housekeeping came often.

"Location location location " Read full review on TripAdvisor 2/3/2011 Vote

5. Housekeeping was very attentive, visiting the room a few times during the week.

"A nice place to stay " Read full review on TripAdvisor 1/4/2011 Vote

6. But overall it's a decent place, clean rooms and the housekeeping does a decent job.

"Nice location... " Read full review on TripAdvisor 8/13/2010 Vote

7. Robes were also available from housekeeping, which was a nice touch.

"Good Room, Nice Grounds, Great Oceanfront View " Read full review on TripAdvisor 7/7/2010 Vote

8. pono kai has very friendly staff, housekeeping was awesome, condos were fabulous!registration answered any questions we had and helped us along the way.

"Ocean veiw " Read full review on TripAdvisor 11/7/2009 Vote

9. But they were very friendly at the housekeeping desk.

"Reviews really helped expectations " Read full review on TripAdvisor 9/15/2009 Vote

10. The unit is well furnished, kitchen is fully equipped, housekeeping service is very good.

"Great time . . . but thin walls " Read full review on TripAdvisor 10/31/2008 Vote