Pono Kai Resort, Kapaa, Service

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OpinionWell
Rank

7th

Out of 41

Pono Kai Resort	Average Price: $195 Check Rates

Hotel Class:

1250 Kuhio Hwy

Kapaa, 96746 View map

2-Star Hotel Rank: 2 of 7
Average review rating: 3.5

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (1) , Travelocity (2) , TripAdvisor (200) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (11) bath (17) bathroom (39) beach (191) bed (44) breakfast (12) cable (6) charge (7) check in (22) check out (9) closet (10) concierge (22) cost (18) deal (17) dinner (16) discount (6) fee (9) food (29) front desk (35) hot tub (37) hotel (56) housekeeping (32) landscape (7) laundry (8) lobby (13) location (153) lunch (11) maid service (6) manager (11) money (13) ocean (142) parking (15) patio (10) pool (121) price (20) rate (6) recommend (38) restaurant (56) room (244) service (31) shower (16) spa (5) staff (102) street (11) suite (12) towel (47) value (8) view (112) walk (60)

Service

Appears in 31 comments.

54% wrote positive comments about service

The following words were used in comments with Service:
clean (3) concierge (3) fabulous (2) food (2) good (4) great (6) hotel (4) housekeeping (3) kitchen (3) recommend (2) reservation (2) resort (8)

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1. Ammenities/Service:The resort does not have any luxurious ammenities, but there is a pool/spa, which we enjoyed as a nice alternative to heading for the beach in the late afternoons/evenings.

"Family friendly & conveniently located " Read full review on TripAdvisor 2/26/2012 Vote

2. The kitchen was serviceable and clean.

"It's worth it only because it is on Kauai " Read full review on TripAdvisor 9/15/2010 Vote

3. at the end of 4.6 miles trail right along the ocean to ride bike, run, walk, etc. The grounds were fabulous, pool, hot tub, etc. Great service and the condos were HUGE.

"Fabulous Location, Great Deal For The Money " Read full review on TripAdvisor 6/13/2010 Vote

4. This is an older resport, but the grounds were immaculate and the service was superb.

"Love those chickens! " Read full review on TripAdvisor 5/29/2010 Vote

5. The service people were very good.

"Good stay at the Pono Kai " Read full review on TripAdvisor 4/21/2010 Vote

6. We didn't win but knowing the cost of events offered through the resort concierge service helped us to decide whether to make our own reservations or use the resort discounts.

"Reviews really helped expectations " Read full review on TripAdvisor 9/15/2009 Vote

7. The Pono Kai/Bluegreen Resort is a good quality hotel with great concierge service.

"Good clean hotel " Read full review on Expedia 3/11/2009 Vote

8. The unit is well furnished, kitchen is fully equipped, housekeeping service is very good.

"Great time . . . but thin walls " Read full review on TripAdvisor 10/31/2008 Vote

9. The grounds were very nice and the service was excellent.

"A little nervous " Read full review on TripAdvisor 10/21/2008 Vote

10. I highly recommend though that you go with the companies that the resort recommends because other guests did not and they complained about the service they recieved.

"Vacation Internationale Ownership review.... " Read full review on TripAdvisor 8/29/2008 Vote