Pono Kai Resort, Kapaa, Manager

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OpinionWell
Rank

7th

Out of 41

Pono Kai Resort	Average Price: $195 Check Rates

Hotel Class:

1250 Kuhio Hwy

Kapaa, 96746 View map

2-Star Hotel Rank: 2 of 7
Average review rating: 3.5

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (1) , Travelocity (2) , TripAdvisor (200) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) balcony (11) bath (17) bathroom (39) beach (191) bed (44) breakfast (12) cable (6) charge (7) check in (22) check out (9) closet (10) concierge (22) cost (18) deal (17) dinner (16) discount (6) fee (9) food (29) front desk (35) hot tub (37) hotel (56) housekeeping (32) landscape (7) laundry (8) lobby (13) location (153) lunch (11) maid service (6) manager (11) money (13) ocean (142) parking (15) patio (10) pool (121) price (20) rate (6) recommend (38) restaurant (56) room (244) service (31) shower (16) spa (5) staff (102) street (11) suite (12) towel (47) value (8) view (112) walk (60)

Manager

Appears in 11 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
dirty (3) fan (3) floor (3) management (11) resort (2) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we were checking out the manager told me he was happy that I was leaving.

"Nasty rooms, unfriendly staff, there are much better options " Read full review on TripAdvisor 12/1/2009 Vote

2. They come across as knowlegable and helpful, but they screwed up everything they booked for us and the manager would not return my call when I tried to contact her about it.

"Capturing the essence of Kaua'i " Read full review on TripAdvisor 12/29/2007 Vote

3. (FWIW the resort manager told us that the safe fee is going to be discontinued once the installation costs were recouped.

"Good stay at the Pono Kai " Read full review on TripAdvisor 4/21/2010 Vote

4. I contacted the Marc Resorts people in Honolulu office and left a message with the manager Cathy Gleason and she never returned my call.

"Love Kauai " Read full review on TripAdvisor 8/9/2008 Vote

5. Only one manager who works 8am-5pm.

"Love Kauai " Read full review on TripAdvisor 8/9/2008 Vote

6. Only one manager who works 8am-5pm.

"Bad Experience " Read full review on Expedia 8/8/2008 Vote

7. Only one manager who works 8am-5pm.

"Bad Experience " Read full review on YahooTravel 8/8/2008 Vote

8. When I argued with the manager about that all he could say was the web site was wrong.

"Nasty rooms, unfriendly staff, there are much better options " Read full review on TripAdvisor 12/1/2009 Vote

9. The manager had 2 floor fans, one which was dirty and full of grime.

"Love Kauai " Read full review on TripAdvisor 8/9/2008 Vote

10. The manager had 2 floor fans, one which was dirty and full of grime.

"Bad Experience " Read full review on Expedia 8/8/2008 Vote