Hyatt Regency San Antonio on the Riverwalk, San Antonio, Service

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Rank

12th

Out of 504

Hyatt Regency San Antonio on the Riverwalk	Average Price: $287 Check Rates

Hotel Class:

123 LOSOYA STREET

San Antonio, 78205 View map

4-Star Hotel Rank: 9 of 32
Average review rating: 4.36

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (750) , Travelocity (27) , TripAdvisor (355) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (21) balcony (14) bar (89) bathroom (54) bed (62) bill (25) breakfast (97) charge (53) check in (52) check out (12) concierge (26) cost (32) deal (20) dinner (26) discount (18) downtown (39) fee (19) food (65) front desk (75) gym (18) hot tub (16) hotel (745) housekeeping (35) lobby (110) location (281) lunch (14) manager (20) money (15) parking (119) pillow (14) pool (137) price (47) rate (56) recommend (55) restaurant (135) room (677) room service (21) service (153) shower (17) staff (205) street (78) suite (13) to park (13) towel (15) valet (41) valet parking (26) value (18) view (180) walk (136) wireless (35)

Service

Appears in 152 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (12) customer (20) excellent (28) expectation (6) food (8) friendly (14) good (15) great (32) helpful (8) hotel (33) internet (8) location (12) need (6) nice (11) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great and all the hotel personnel were exceptional.

"Great Service and Friendly Staff! " Read full review on TripAdvisor 5/21/2012 Vote

2. Aside from the location, the rooms are decent sized with a lot of light and the service is great.

"Stay here! " Read full review on TripAdvisor 5/20/2012 Vote

3. If the hotel is half as good as the service, it's a great place.

"Big Help " Read full review on TripAdvisor 5/18/2012 Vote

4. in this day and age, I would expect all hotels to provided that service for free.

"WOW....What a Great Stay " Read full review on TripAdvisor 5/18/2012 Vote

5. The food was excellent for both breakfast and lunch and the service was fast and friendly.

"Spring Weekend in San Antonio " Read full review on TripAdvisor 5/15/2012 Vote

6. The breakfast was great, service was amazing and if we needed anything all we ha to do was call downstairs and they would be of service immediately.

"Amazing atmosphere " Read full review on TripAdvisor 5/14/2012 Vote

7. All were pretty good and the service was prompt.

"Nice hotel on the Riverwalk " Read full review on TripAdvisor 5/13/2012 Vote

8. Great security service especially for a woman traveling alone.

"Great Service " Read full review on TripAdvisor 5/6/2012 Vote

9. The service was good too.

"Great location for convention & River Walk " Read full review on TripAdvisor 4/28/2012 Vote

10. :) The major problem was that the wireless Internet service, supposedly free in the lobby, kept starting and stopping randomly throughout the day and night.

"Typical conference hotel, good for business, good for leisure " Read full review on TripAdvisor 4/17/2012 Vote