Hyatt Regency San Antonio on the Riverwalk, San Antonio, Front Desk

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Rank

12th

Out of 504

Hyatt Regency San Antonio on the Riverwalk	Average Price: $287 Check Rates

Hotel Class:

123 LOSOYA STREET

San Antonio, 78205 View map

4-Star Hotel Rank: 9 of 32
Average review rating: 4.36

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (750) , Travelocity (27) , TripAdvisor (355) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (14) bar (89) bathroom (54) bed (62) bill (25) breakfast (97) charge (53) check in (52) check out (12) concierge (26) cost (32) deal (20) dinner (26) discount (18) downtown (39) fee (19) food (65) front desk (75) gym (18) hot tub (16) hotel (745) housekeeping (35) lobby (110) location (281) lunch (14) manager (20) money (15) parking (119) pillow (14) pool (137) price (47) rate (56) recommend (55) restaurant (135) room (677) room service (21) service (153) shower (17) staff (205) street (78) suite (13) to park (13) towel (15) valet (41) valet parking (26) value (18) view (180) walk (136) wireless (35)

Front desk

Appears in 75 comments.

79% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) helpful (18) hotel (10) housekeeping (3) informative (3) liked (3) nice (3) night (5) pleasant (4) professional (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I'd also like to mention that the front desk was incredibly helpful, too, during this whole process.

"Big Help " Read full review on TripAdvisor 5/18/2012 Vote

2. Excellent front desk staff.

"Grat Place to Stay on the Riverwalk " Read full review on TripAdvisor 5/16/2012 Vote

3. Jose Rosales from the front desk was very professional and has a very great attitude as a front desk receptionist.

"Great Wonderful relaxing stay!! " Read full review on TripAdvisor 5/4/2012 Vote

4. Taylor at the front desk made us feel welcome immediately.

"stay at the hyatt regency " Read full review on TripAdvisor 4/17/2012 Vote

5. The front desk personnel was very helpful.

"Comfortable and convenient, will stay again. " Read full review on TripAdvisor 3/16/2012 Vote

6. Specifically Jose Rosales, who worked in the front desk, showed compassion and professionalism.

"Employees made a difficult trip an excellent experience " Read full review on TripAdvisor 3/14/2012 Vote

7. Jose Rosales at the front desk was extremely helpful more than once.

"Business Trip " Read full review on TripAdvisor 3/4/2012 Vote

8. Especially Stephanie at the front desk made our stay more pleasant.

"Perfect for our anniversary weekend getaway. " Read full review on TripAdvisor 2/18/2012 Vote

9. Jose Rosales at the front desk was very professional and helpful.

"Here for the TMEA convention. Walking distance to Convention Center and right on the Riverwalk! " Read full review on TripAdvisor 2/9/2012 Vote

10. From the beginning Jose at the front desk help us by checking us in quickly and with restaurant recommendations for dinner places to visit that night.

"Great Experience " Read full review on TripAdvisor 1/28/2012 Vote