Doubletree Hotel Chicago Neopolitan Hotel, Chicago, Service

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Rank

15th

Out of 415

Doubletree Hotel Chicago Neopolitan Hotel	Average Price: $291 Check Rates

Hotel Class:

201 North State Street

Chicago, 60601 View map

4-Star Hotel Rank: 5 of 39
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (25) bar (200) bath (20) bathroom (144) bed (87) bill (24) breakfast (105) charge (34) check in (95) check out (18) complimentary (18) concierge (60) cost (21) deal (22) decor (55) dinner (44) downtown (54) food (95) front desk (111) gym (12) hotel (810) housekeeping (36) lake (101) lobby (77) location (267) lunch (11) manager (22) money (20) parking (22) pillow (21) price (53) rate (39) recommend (64) restaurant (164) room (742) room service (52) service (230) shower (85) spa (75) staff (310) street (56) suite (91) towel (22) tub (46) valet (38) value (26) view (203) walk (70) water pressure (13) wireless (26)

Service

Appears in 230 comments.

82% wrote positive comments about service

The following words were used in comments with Service:
amazed (10) bar (10) breakfast (11) customer (27) excellent (20) food (16) friendly (12) good (29) great (41) hotel (45) liked (12) location (23) need (10) nice (11) night (17)

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1. The service was great and the food was very good.

"Fun hotel in Chicago " Read full review on TripAdvisor 5/23/2012 Vote

2. They seemed to always have a lot of staff hanging around the lobby, but service was good.

"Food Amazing but room noisy as right above the rail station " Read full review on TripAdvisor 5/19/2012 Vote

3. Ryan (front desk) was awesome and should be commended for his exceptional service.

"Greatest St. Patrick's Day ever! " Read full review on TripAdvisor 5/4/2012 Vote

4. The customer service is impeccable.

"Awesome Hotel! " Read full review on TripAdvisor 4/14/2012 Vote

5. The decor is very cute and service was amazing.

"Bachelorette Weekend! " Read full review on TripAdvisor 4/12/2012 Vote

6. The service levels are consistently awesome; the bell staff and the front desk staff are the best in the City.

"This is one of the best hotels in Chicago. " Read full review on TripAdvisor 4/9/2012 Vote

7. Room service breakfast was pricey but service was prompt and made me feel like I was a special guest.

"Excellent Location and Definitely Better than Typical Doubletree " Read full review on TripAdvisor 4/1/2012 Vote

8. Located nicely in downtown Chicago, the Wit Hotel brings the right amount of service and quality for very comfortable stay.

"Excellent Location and Definitely Better than Typical Doubletree " Read full review on TripAdvisor 4/1/2012 Vote

9. We stayed at the Wit on St Patrick's day and received great service I'm a hilton honors diamond member and they treated my family like royalty.

"Great rooms. Great service. " Read full review on TripAdvisor 3/18/2012 Vote

10. The service was good, the common areas are quite nice, the rooftop bar is very cool and modern.

"Very nice hotel " Read full review on TripAdvisor 3/12/2012 Vote