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Rank
15th
Out of 415

Doubletree Hotel Chicago Neopolitan Hotel

Average Price: $291  
 
Hotel Class:
201 North State Street
Chicago, 60601 View map  
4-Star Hotel Rank: 5 of 39
Average review rating: 4.61
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complimentary
Appears in 18 comments. 
94% wrote positive comments about complimentary
The following words were used in comments with Complimentary:
$ (2)   breakfast (2)   chocolate (2)   continental (2)   fruit (2)   internet (2)   liked (2)   offers (3)   room (6)   small (3)   water (5)   wine (3)    
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1. Negatives include: 10 minute complimentary internet, after that it jumps to something like $1 per minute of use.
"Honestly, not worth the money at full-price " Read full review on TripAdvisor   2/16/2012 Vote      
2. I never touched the $6 bottle of water, but did drink one of my complimentary bottles of water during my stay.
"Enjoyable Stay - But Watch Out for Charges " Read full review on TripAdvisor   1/30/2012 Vote      
3. Because we still had no regular coffee in our room, my husband went down to get us some small take-out cups from S&M while we got ready in the mornings, and we assumed this was complimentary until the last day when it was charged to the room.
"Disappointing sum of all parts " Read full review on TripAdvisor   1/25/2012 Vote      
4. The Wit offers complimentary mini refrigerators.
"A WONDERFUL, Trendy and Service Based Hotel! " Read full review on TripAdvisor   1/4/2012 Vote      
5. No complimentary WIFI nor water.
"Tries too hard to be hip " Read full review on TripAdvisor   12/12/2011 Vote      
6. There was free luggage storage and we were offered a complimentary late check-out.
"The Wit is the Best " Read full review on TripAdvisor   12/10/2011 Vote      
7. All of this for 2 small complimentary waters I would rather they take a little bit more pride in their job, but I imagine this would have to start with the people at the top who dismiss teaching their staff a certain level of attentive service.
"Trendy place, friendly staff, but they miss too many marks when it comes to attentive service. " Read full review on TripAdvisor   11/14/2011 Vote      
8. Each time I had complimentary fruits and wine waiting for me in the room.
"Fantastic downtown Chicago hotel " Read full review on TripAdvisor   10/8/2011 Vote      
9. My rate included a complimentary continental breakfast at State & Lake.
"Trendy, modern, hotel in a great Downtown Chicago location " Read full review on TripAdvisor   9/9/2011 Vote      
10. We double checked to make sure everything was as it should be, and they told us to that the upgrade was complimentary.
"Best hotel stay we ever had! " Read full review on TripAdvisor   8/30/2011 Vote      
   
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