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Rank
15th
Out of 415

Doubletree Hotel Chicago Neopolitan Hotel

Average Price: $291  
 
Hotel Class:
201 North State Street
Chicago, 60601 View map  
4-Star Hotel Rank: 5 of 39
Average review rating: 4.61
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 22 comments. 
80% wrote positive comments about manager
The following words were used in comments with Manager:
attentive (2)   bar (2)   car (2)   clean (2)   desk (4)   excellent (2)   hotel (2)   management (23)   new (2)   nice (3)   night (2)    
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1. When we returned to the room later in the evening, there was a handwritten note signed by the manager and some delicious desserts waiting for us.
"THEE Best Hotel I have stayed at! " Read full review on TripAdvisor   5/23/2012 Vote      
2. Sherri and Matthew, as well as a man with dark hair in a suit who was probably the restaurant manager were particularly attentive, patient, and responsive (as well as good with the children).
"Memorable Thanksgiving Stay " Read full review on TripAdvisor   11/29/2011 Vote      
3. One of the managers told me to 'think positive, it will be ok' when I complained that my key didn't work in the elevator, leaving me floating from one floor to another.
"OVERRATED " Read full review on TripAdvisor   10/12/2011 Vote      
4. From the front desk to managers to the cleaning people they are all friendly,welcoming and professional.
"top notch hotel " Read full review on TripAdvisor   8/20/2011 Vote      
5. I was fortunate enough to get a king spa room for my 1 night on business and the manager was nice enough to let me stay in the same beautiful corner room (at a lower price) through the weekend with my family (despite being sold-out).
"great little boutique hotel, but be prepared for a crowd " Read full review on TripAdvisor   7/30/2011 Vote      
6. Nice touches include: personalized letter at check in from the Manager, great overall service, the sound of the chirping birds in the hallway (really!) and it switches at nighttime to evening nature sounds.
"Superb Hotel-highly recommend a visit! " Read full review on TripAdvisor   11/19/2010 Vote      
7. The manager was nice.
"I liked it. " Read full review on TripAdvisor   11/6/2010 Vote      
8. Occasionally, while the bartender's attention was on other guests, if my drink was finished a hostess/manager would step in and get me a new one before my empty glass even hit the bar.
"Work, Relax, or Both - Any Choice comes with Royal Treatment " Read full review on TripAdvisor   3/25/2010 Vote      
9. On one occasion when we were outside of the hotel we ended up talking with who ended up being the general manager, Mark Shouger, of the hotel.
"THEE Best Hotel I have stayed at! " Read full review on TripAdvisor   5/23/2012 Vote      
10. Cooking a buffet-style meal for several hungry managers is no easy task, but they didn't overcook the meat, the pretzel rolls are heavenly and even the salad dressings were excellent.
"Why Didn't I Know About This Great Hotel? " Read full review on TripAdvisor   2/6/2012 Vote      
   
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