Doubletree Hotel Chicago Neopolitan Hotel, Chicago, Front Desk

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Doubletree Hotel Chicago Neopolitan Hotel

OpinionWell
Rank

15th

Out of 415

Doubletree Hotel Chicago Neopolitan Hotel	Average Price: $291 Check Rates

Hotel Class:

201 North State Street

Chicago, 60601 View map

4-Star Hotel Rank: 5 of 39
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (25) bar (200) bath (20) bathroom (144) bed (87) bill (24) breakfast (105) charge (34) check in (95) check out (18) complimentary (18) concierge (60) cost (21) deal (22) decor (55) dinner (44) downtown (54) food (95) front desk (111) gym (12) hotel (810) housekeeping (36) lake (101) lobby (77) location (267) lunch (11) manager (22) money (20) parking (22) pillow (21) price (53) rate (39) recommend (64) restaurant (164) room (742) room service (52) service (230) shower (85) spa (75) staff (310) street (56) suite (91) towel (22) tub (46) valet (38) value (26) view (203) walk (70) water pressure (13) wireless (26)

Front desk

Appears in 111 comments.

92% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (5) charged (6) checkout (5) concierge (5) desk (113) exceptional (6) friendly (16) great (8) helpful (19) hotel (11) management (7) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. On the way out to dinner I mentioned it ot the front desk and the reaction was, 'I kind of expected them to be like that.

"Loved the location and comfortable room...the noise, not so much " Read full review on TripAdvisor 5/5/2012 Vote

2. Ryan (front desk) was awesome and should be commended for his exceptional service.

"Greatest St. Patrick's Day ever! " Read full review on TripAdvisor 5/4/2012 Vote

3. The front desk was always helpful and knowledgeable.

"Where to be. " Read full review on TripAdvisor 4/13/2012 Vote

4. The service levels are consistently awesome; the bell staff and the front desk staff are the best in the City.

"This is one of the best hotels in Chicago. " Read full review on TripAdvisor 4/9/2012 Vote

5. shopping, Millenium Park, etc. Front desk staff was very attentive and friendly.

"Perfect location, great hotel and staff " Read full review on TripAdvisor 2/21/2012 Vote

6. Pros: Front desk and door staff are very attentive, friendly and welcoming here.

"Honestly, not worth the money at full-price " Read full review on TripAdvisor 2/16/2012 Vote

7. Front desk offered to store luggage without prompting when I arrived early and the room was not ready and the bellman was friendly without being pushy.

"Honestly, not worth the money at full-price " Read full review on TripAdvisor 2/16/2012 Vote

8. When we arrived the front desk staff was wonderful.

"Amazing Stay " Read full review on TripAdvisor 2/14/2012 Vote

9. The front desk and valet staff were very friendly ('Good Morning, Miss!') and there is a beautiful view of Wacker and the water from some of the rooms.

"Why Didn't I Know About This Great Hotel? " Read full review on TripAdvisor 2/6/2012 Vote

10. Every member of the front desk staff, rooftop bar, and restaurant were completely outstanding and friendly, as well as the staff flagging taxis and greeting guests out front who were all very pleasant and friendly.

"Memorable Thanksgiving Stay " Read full review on TripAdvisor 11/29/2011 Vote