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Rank
55th
Out of 165

Waikiki Gateway Hotel

Average Price: $85  
 
Hotel Class:
2070 KALAKAUA AVENUE
Honolulu, 96815 View map  
2-Star Hotel Rank: 20 of 51
Average review rating: 3.48
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (75) , MyTravelGuide (4) , Travelocity (18) , TripAdvisor (328) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 25 comments. 
83% wrote positive comments about manager
The following words were used in comments with Manager:
cares (2)   clerk (3)   desk (10)   floor (2)   generous (2)   great (2)   hotel (5)   management (26)   problem (3)   secure (2)   staff (2)   well (2)    
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1. The manager told me they would take care of the damages but so far have not returned calls.
"Irresponsible " Read full review on TripAdvisor   2/2/2012 Vote      
2. When spoke to the hotel front-desk manager - there was no apology but a rude 'who cares?' attitude.
"Hell hotel in Honolulu " Read full review on TripAdvisor   1/17/2012 Vote      
3. Manager, please add one Big plus to Rico's costumer service score .
"Friendly staff " Read full review on TripAdvisor   11/29/2011 Vote      
4. But I can honestly say that I have never been treated so poorly by a manager in my life.
"Met expectations for cheap hotel, but have never been treated so poorly by a manager in my life. " Read full review on TripAdvisor   1/17/2011 Vote      
5. Argued with clerk about coffee in room everyday(Rick again)Confronted on the street in front of Hotel (Rick again) Spoke with General Manager, no more problems with Rick,Great after that.
"one front desk clerk very rude and offensive not impressed " Read full review on Expedia   9/30/2009 Vote      
6. The staff is so friendly especially the housekeeping manager.
"the best hotel ever! " Read full review on YahooTravel   1/8/2008 Vote      
7. the hotel manager helped me out to the curb with our bags to the transfer van when we were leaving while the driver of the van just stood there so he got the tip instead of the driver.
"very surprised " Read full review on TripAdvisor   5/14/2007 Vote      
8. All they did was tell the manager through an email.
"10x WORSE THAN A SMALL MOTEL LIKE MOTEL 6! " Read full review on TripAdvisor   5/21/2012 Vote      
9. I am surprised and ask if they can check with the manager as it takes 2 minutes to get to the room and back.
"Sent to lobby toilet to change....twice! " Read full review on TripAdvisor   5/20/2012 Vote      
10. We spoke with the hotel manager only to be told that oh well they were having troubles with the system.
"Nightmare on Kalakaua Avenue " Read full review on TripAdvisor   4/11/2012 Vote      
   
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