Waikiki Gateway Hotel, Honolulu, Front Desk

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Rank

55th

Out of 165

Waikiki Gateway Hotel	Average Price: $85 Check Rates

Hotel Class:

2070 KALAKAUA AVENUE

Honolulu, 96815 View map

2-Star Hotel Rank: 20 of 51
Average review rating: 3.48

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (75) , MyTravelGuide (4) , Travelocity (18) , TripAdvisor (328) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) balcony (90) bath (9) bathroom (84) beach (170) bed (67) breakfast (168) business center (8) cable (10) charge (32) check in (32) check out (19) complimentary (8) cost (25) deal (58) deck (12) decor (11) dinner (10) downtown (10) fee (15) food (26) front desk (81) hotel (738) housekeeping (23) lobby (90) location (190) manager (25) money (54) ocean (54) parking (73) pillow (10) pool (82) price (132) rate (31) recommend (56) restaurant (55) room (735) service (93) shower (48) shuttle (10) staff (260) street (58) suite (22) towel (27) valet (37) valet parking (24) value (41) view (116) walk (105) wireless (25)

Front desk

Appears in 81 comments.

65% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) clerk (8) desk (88) friendly (7) helpful (14) hotel (9) management (5) nice (7) problem (3) rude (4) secure (9) service (6) staff (26) valet (5) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff was friendly, from the front desk, valet attendant, to the breakfast room staff.

"Good Value, friendly staff " Read full review on TripAdvisor 5/20/2012 Vote

2. Front desk and valet helpful, nice.

"Worth the $ and more " Read full review on TripAdvisor 4/16/2012 Vote

3. The valet and front desk staff were very nice and polite.

"Groupon Deal-not bad for the price I guess " Read full review on TripAdvisor 4/10/2012 Vote

4. It is about a 15 minute walk to the International Market or beach but there are trolleys if you are interested (I was just not that sure how they worked but I am sure the front desk staff could help with that).

"Groupon Deal-not bad for the price I guess " Read full review on TripAdvisor 4/10/2012 Vote

5. The folks working the front desk went out of their way to make our stay as pleasant as possible.

"Great place to stay! " Read full review on TripAdvisor 3/31/2012 Vote

6. Staff at the front desk were courteous and very helpful.

"Worth the stay for budget travellers " Read full review on TripAdvisor 3/20/2012 Vote

7. In the attempt to resolve it, I was continually interrupted by the security gaurd who was attempting to help at the front desk.

"minor misunderstanding gets me removed by police after checking in " Read full review on TripAdvisor 2/13/2012 Vote

8. The service is vary good and the folks at the front desk are vary nice.

"The photos are not real. " Read full review on TripAdvisor 2/10/2012 Vote

9. I was very impressed with the front desk staff as well as the breakfast hostess.

"Oceanview Penthouse " Read full review on TripAdvisor 11/8/2011 Vote

10. There was a day or two that we had to call the front desk to get the room cleaned.

"Oceanview Penthouse " Read full review on TripAdvisor 11/8/2011 Vote