Outrigger Waikiki on the Beach, Honolulu, Service

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Rank

2nd

Out of 165

Outrigger Waikiki on the Beach	Average Price: $337 Check Rates

Hotel Class:

2335 KALAKAUA AVE Honolulu

Honolulu, View map

0-Star Hotel Rank: 1 of 68
Average review rating: 4.37

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (104) , MyTravelGuide (45) , Travelocity (60) , TripAdvisor (1445) , YahooTravel (184)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (62) balcony (259) bar (256) bath (37) bathroom (168) beach (1765) beachfront (43) bed (173) breakfast (383) charge (66) check in (216) check out (50) closet (43) concierge (55) cost (92) deal (79) decor (55) dinner (166) discount (36) food (373) front desk (84) hotel (2667) housekeeping (76) lobby (154) location (981) lunch (90) money (94) ocean (833) parking (113) patio (49) pool (501) price (223) rate (74) recommend (236) restaurant (643) room (2395) service (476) shower (92) shuttle (46) spa (50) staff (805) street (284) suite (81) towel (104) tub (54) valet (86) value (84) view (1049) walk (256) wireless (36)

Service

Appears in 476 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
best (24) clean (35) customer (29) excellent (45) food (54) free (30) friendly (36) good (57) great (134) guest (25) hotel (133) location (45) night (23)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Loved the hotel, service and people.

"Very nice place " Read full review on TripAdvisor 5/2/2012 Vote

2. Bell service is very good.

"Noisy " Read full review on TripAdvisor 4/29/2012 Vote

3. The two restuarants Hula grill and Dukes were great, we had vouchers for breakfast and the breakfast & service was the soooo good .

"Great place to stay " Read full review on TripAdvisor 4/24/2012 Vote

4. The rooms were clean and the service and staff were always good.

"Great place to stay " Read full review on TripAdvisor 4/24/2012 Vote

5. I received a wonderful service from the front office manager Puna Ortega.

"Excellent service! " Read full review on TripAdvisor 4/20/2012 Vote

6. Parking is $30.00 a day and if you don't tip the valet people, they will give you adequate service but nothing special.

"The hotel has really changed " Read full review on TripAdvisor 4/13/2012 Vote

7. Great location and excellent service.

"Great vacation " Read full review on TripAdvisor 4/11/2012 Vote

8. A special mention to the bell guys - really quick service and so pleasant and helpful.

"As good as I hoped - loved it. " Read full review on TripAdvisor 4/11/2012 Vote

9. The service was excellent.

"Would go back any time! " Read full review on TripAdvisor 4/8/2012 Vote

10. Great service, great food/drinks, amazing salad bar.

"PERFECT location!! " Read full review on TripAdvisor 4/7/2012 Vote